Valet - Rose Medical Center $19.29/Hr

Denver, CO, USA|

Job Overview

Compensation

Hourly

Exact $19.29

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading hospitality services company specializing in providing exceptional guest experiences primarily through parking and valet services. The company is well-known for its commitment to creating smiles by delivering top-notch, compassionate service to millions of patients, visitors, and guests they proudly serve daily. Focusing on comfort and convenience, Towne Park operates in various settings including hospitals, hotels, and other venues where guest service plays a crucial role. They emphasize a culture of kindness, professionalism, and attentiveness, which empowers their employees to make a meaningful impact in the lives of guests and clients. With a strong dedication to maintaining safety and efficiency, Towne Park offers career opportunities that are meaningful and rewarding.

The Guest Service Associate position at Towne Park offers a fulfilling role for individuals passionate about hospitality and customer service. This role involves greeting guests warmly, handling vehicle parking and retrieval with utmost care, assisting with luggage services, and ensuring an overall smooth and pleasant experience for guests. The associate also plays a key role in providing guests with information, handling reservations and inquiries, as well as managing claim checks and revenue collection efficiently. This full-time, Monday through Friday position from 9:30 am to 5:30 pm offers competitive hourly compensation starting at $19.29 per hour. Employees in this role benefit from a supportive work environment and access to perks such as accident, critical illness, and hospital indemnity insurance, telemedicine benefits, and the opportunity to participate in a 401k retirement savings plan contingent on eligibility. Towne Park values a team-oriented and service-driven attitude, making this role ideal for individuals who wish to contribute positively to the community and develop a career in hospitality services. The job also demands strong interpersonal skills, the ability to manage multiple tasks safely, and to uphold the highest standards of guest care and professionalism throughout every interaction. This position demands being physically active, capable of handling outdoor environments, and managing the physical demands related to moving luggage and assisting guests, making it suitable for candidates who thrive in dynamic, hands-on work settings.

Job Requirements

High school diploma or general education degree (GED)
valid driver’s license for the state you are applying to work or within a commutable distance from that state
one (1) month related experience and/or training or equivalent combination of education and experience
knowledge of principles and processes for providing customer and personal services
ability to read and write standard English language
ability to read and comprehend simple instructions, short correspondence and memos
ability to write simple correspondence
ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
ability to perform these operations using units of American money
ability to understand 24 hour and military time systems
ability to understand rates applicable to time passed
ability to operate a manual transmission is highly desirable
perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
valid driver’s license
one (1) month related experience and/or training or equivalent combination of education and experience
knowledge of customer service principles and personal service processes
communication skills including reading, writing and comprehension of English
ability to present information effectively in small group and individual settings
basic arithmetic skills
understanding of time systems and relevant rates
manual driving skills
ability to perform parallel parking

Job Duties

Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
acknowledges and greets guests within five feet with a professional and friendly demeanor
uses guest last names during interactions
uses salutation of the day and welcomes guests to the location
practices proper Towne Park phone etiquette
posts up in designated areas when not completing tasks
parks and retrieves vehicles while driving slowly and cautiously
assists guests with bell services and luggage storage as needed
opens all vehicle and hotel doors for guests
assists guests with directions, taxis, reservations and other inquiries
provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
delivers messages, items and/or guest amenities as requested
shuttles guests to appropriate places that are approved by the location
explains parking rates and retrieval procedures to guests upon arrival
issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
consistently completes location on all key tags after parking vehicle
calculates and collects revenue for vehicles when needed