Valet - Rose Medical Center $19.29/Hr

Denver, CO, USA|Onsite

Job Overview

Compensation

Hourly

Exact $19.29

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a leading provider of parking management and guest services, dedicated to ensuring exceptional experiences for clients and visitors across various locations. Known for its commitment to operational excellence and customer satisfaction, Towne Park offers a comprehensive range of parking solutions, including valet services, self-parking, and event parking management. The company prioritizes safety, efficiency, and professionalism, making it a preferred partner for hotels, airports, office buildings, and entertainment venues. Employees at Towne Park benefit from a dynamic work environment that values teamwork, integrity, and continuous improvement. Towne Park also offers competitive compensation packages and a variety of benefits aimed at supporting the wellbeing and growth of its employees.

The Guest Service Associate role at Towne Park is an integral position that focuses on delivering outstanding hospitality and service to guests. This full-time position features an hourly base pay of $19.29 and a consistent Monday to Friday schedule from 9:30 a.m. to 5:30 p.m., offering a balanced work-life connection. The Guest Service Associate is responsible for parking and retrieving guest vehicles, ensuring a smooth and safe process that reflects Towne Park's high standards of service. Beyond vehicle management, the associate assists guests with their luggage, offering bell services such as delivery and storage where applicable. This role requires not only technical skills in parking and vehicle handling but also a genuine dedication to hospitality, as associates greet guests warmly, use their names, and provide direction and information about local attractions and amenities. The position demands attention to detail in completing parking tickets and managing claim checks, underscoring the importance of accuracy to maintain operational integrity. Towne Park supports its Guest Service Associates with the opportunity to enroll in benefits such as accident, critical illness, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan, depending on eligibility related to job classification and hours worked. This position offers a rewarding opportunity to join a reputable company committed to superior guest experiences and professional development in a well-established and customer-focused setting.

Job Requirements

High school diploma or GED
Valid driver’s license for the applicable state or commutable distance
Minimum of one month related experience or training
Ability to read and write English
Capability to perform basic math operations
Strong interpersonal and communication skills
Ability to operate a vehicle safely and cautiously

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state of employment or within a commutable distance
One month related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to comprehend simple instructions and write correspondences
Ability to present information effectively in one-on-one and small group situations
Ability to perform basic arithmetic operations including addition, subtraction, multiplication and division
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and amenities of the facility as well as main attractions in the area
Deliver messages, items and guest amenities as requested
Shuttle guests to appropriate places approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
Calculate and collect revenue for vehicles when needed