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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $13.25 - $17.75
Work Schedule
Flexible
Benefits
equal opportunity employment
Opportunities for advancement
Job Description
Evolution Parking & Guest Services is a reputable company specializing in providing premier parking and guest services to enhance the experience of visitors at various venues. With a commitment to excellence and customer satisfaction, Evolution Parking & Guest Services prides itself on delivering exceptional valet parking services combined with professional guest interactions. The company operates in diverse locations and settings, including hotels, event centers, and commercial properties, catering to a broad clientele with high standards of service. Evolution Parking & Guest Services focuses on seamless and safe vehicle handling, efficient parking operations, and ensuring that every guest interaction is positive... Show More
Job Requirements
- associate's degree, high school diploma, or GED required, or relevant working experience
- experience in valet parking
- valid US driver's license
- 2+ years in a management position
- experience with HRIS platforms such as ADP
- experience with customer service
- strong customer service and client relationship skills
- excellent oral and written communication skills
- strong technology proficiency
- strong organizational skills with a proven track record of meticulous attention to detail and accuracy
- ability to collaborate effectively and work as part of a team
- exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment
Job Qualifications
- associate's degree, high school diploma, or GED required, or relevant working experience
- understanding of general business practices including accounting, human resources, and customer service
- experience in valet parking
- valid US driver's license
- 2+ years in a management position
- experience with HRIS platforms such as ADP
- experience with customer service
- strong customer service and client relationship skills
- excellent oral and written communication skills
- strong technology proficiency
- strong organizational skills with a proven track record of meticulous attention to detail and accuracy
- ability to collaborate effectively and work as part of a team
- exceptional attention to detail and able to multitask in a fast-paced, deadline-driven environment
Job Duties
- establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
- greet guests in a professional and friendly demeanor upon arrival and departure
- ensure valet attendants provide the highest level of customer service
- provide strong leadership and lead by example to enhance the team's performance
- monitor and maintain efficient traffic flow throughout the valet staging area
- supervise valet operations and resolve issues in the absence of the Guest Service Manager
- retrieve and park vehicles in designated areas cautiously
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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