Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Opportunities for advancement
Employee Development Programs
supportive work environment
Equal opportunity employer
Job Description
Evolution Parking & Guest Services is a distinguished company specializing in providing professional valet parking and guest service solutions for a variety of establishments. Renowned for its commitment to customer satisfaction, safety, and operational excellence, Evolution Parking & Guest Services operates in diverse markets including hotels, event venues, hospitals, and residential complexes. The company prides itself on offering comprehensive valet management programs that ensure seamless parking operations and exceptional guest experiences. With a strong focus on leadership development and employee empowerment through programs like the Crescendo Academy and Leadership Development Programs, the company fosters a positive and growth-oriented work environment.... Show More
Job Requirements
- Associate's degree, high school diploma, or GED required, or relevant working experience
- Experience in valet parking
- Valid US driver's license
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience with customer service
- Strong customer service and client relationship skills
- Excellent oral and written communication skills
- Strong technology proficiency
- Strong organizational skills with meticulous attention to detail and accuracy
- Ability to collaborate effectively and work as part of a team
- Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment
Job Qualifications
- Associate's degree, high school diploma, or GED required, or relevant working experience
- Experience in valet parking
- Valid US driver's license
- 2+ years in a management position
- Experience with HRIS platforms such as ADP
- Experience with customer service
- Strong customer service and client relationship skills
- Excellent oral and written communication skills
- Strong technology proficiency
- Strong organizational skills with meticulous attention to detail and accuracy
- Ability to collaborate effectively and work as part of a team
- Exceptional attention to detail and ability to multitask in a fast-paced, deadline-driven environment
Job Duties
- Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients
- Greet guests in a professional and friendly demeanor upon arrival and departure
- Ensure valet attendants provide the highest level of customer service
- Provide strong leadership and lead by example to enhance the team's performance
- Monitor and maintain efficient traffic flow throughout the valet staging area
- Supervise valet operations and resolve issues in the absence of the Guest Service Manager
- Retrieve and park vehicles in designated areas cautiously
- Follow all appearance standards including wearing complete, approved pressed uniform
- Follow all attendance standards as required by scheduling
- Execute all terms and conditions set forth in the Evolution Parking & Guest Services Handbook and other policies
- Adhere to site-specific safety and security procedures
- Maintain clean, neat work environment including ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles, and ash urns
- Ensure all keys are properly stowed in the key box
- Participate in Crescendo Academy and Crescendo Leadership Developmental Programs
- Other duties as assigned
Job Location
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