Valet - Part Time $17/hr + Tips

Towne Park is a reputable company specializing in providing premium parking management services across various locations, including hotels, airports, and event venues. With a strong emphasis on delivering exceptional customer experiences, Towne Park has established itself as a leader in parking and valet solutions. The company prides itself on its commitment to safety, efficiency, and customer satisfaction, ensuring that every guest enjoys a seamless and welcoming parking experience. Towne Park offers competitive and fair compensation packages that reflect the skills, experience, and education of its employees, demonstrating the company's dedication to valuing its workforce. The position available is for a Guest Service Associate, which is an hourly role with a base pay of $17 per hour plus tips. This role requires a minimum commitment of 32 hours per week, with the possibility of working up to 40 hours depending on business demands. Shifts are flexible and may include morning, afternoon, evening, and weekend schedules to accommodate peak times and operational needs.

The Guest Service Associate plays a crucial role at Towne Park by providing outstanding hospitality services to guests in a friendly, attentive, and efficient manner. This position involves parking and retrieving guest vehicles safely while ensuring a high level of customer service is maintained throughout every interaction. Responsibilities include assisting guests with their luggage during arrival and departure, offering directions, and handling guest inquiries promptly and courteously. The role demands a professional demeanor with excellent communication skills, including the ability to greet guests warmly, use their last names in conversation, and maintain a pleasant attitude at all times. The Guest Service Associate also handles important operational tasks such as managing claim checks, calculating and collecting parking fees, and accurately maintaining records for each vehicle processed through the valet system. The job requires physical stamina since much of the work is performed outdoors, often in varying weather conditions, and involves lifting and carrying luggage or other items. Candidates must be able to exert physical effort as the role occasionally demands lifting objects weighing up to 100 pounds. The position requires a valid driver's license and the ability to operate vehicles cautiously, including performing parallel parking and, ideally, operating manual transmissions. This role is essential to ensuring a smooth and enjoyable experience for guests, contributing significantly to the overall reputation of Towne Park as a premium parking service provider.