
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.25 - $17.50
Benefits
vacation
sick leave
Holiday pay
Employee Discounts
competitive hourly wage
Job Description
Ace Parking is recognized as the nation's leading parking management expert with over 72 years of experience in the industry. As a privately held management company, Ace Parking prides itself on its dedication to "Every Thank You," emphasizing respect and courtesy towards clients, partners, guests, and team members. This long-standing legacy is supported by a strong culture defined by shared visions, values, and a deep commitment to community. The values of caring, loyalty, humility, and trust are deeply rooted in the company's operations, fostering a positive work environment and driving the company's commitment to service excellence.
At Ace Parking, the role of a Valet Attendant is more than just parking and retrieving vehicles. It embodies the company’s core values of accountability, communication, family, exceptional service, and profitability. The position demands a professional approach to parking vehicles promptly and safely, maintaining accurate records, adhering to safety guidelines, and ensuring guest satisfaction through excellent communication and customer service. Valet attendants are instrumental in creating a welcoming atmosphere by greeting guests warmly and assisting them with parking procedures and other inquiries, thus enhancing the overall guest experience.
This role also emphasizes teamwork and collaboration, promoting a family-like environment where team members support one another, especially during busy periods. Outstanding customer service is a hallmark of this position, requiring attendants to go the extra mile by maintaining cleanliness, assisting with directions or carrying bags, and exhibiting a courteous demeanor at all times.
Moreover, the position plays a crucial role in the profitability of operations by efficiently managing parking spaces, ensuring fees are collected accurately, and promptly identifying any maintenance issues to reduce downtime. Ace Parking offers a competitive hourly wage ranging from $17.25 to $17.50 and benefits such as vacation, sick leave, holiday pay for both full-time and part-time employees, and employee discount programs.
Ace Parking is an equal opportunity employer committed to the inclusion of all qualified individuals, ensuring non-discrimination on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The company also provides reasonable accommodations for persons with disabilities to ensure a supportive and accessible working environment.
At Ace Parking, the role of a Valet Attendant is more than just parking and retrieving vehicles. It embodies the company’s core values of accountability, communication, family, exceptional service, and profitability. The position demands a professional approach to parking vehicles promptly and safely, maintaining accurate records, adhering to safety guidelines, and ensuring guest satisfaction through excellent communication and customer service. Valet attendants are instrumental in creating a welcoming atmosphere by greeting guests warmly and assisting them with parking procedures and other inquiries, thus enhancing the overall guest experience.
This role also emphasizes teamwork and collaboration, promoting a family-like environment where team members support one another, especially during busy periods. Outstanding customer service is a hallmark of this position, requiring attendants to go the extra mile by maintaining cleanliness, assisting with directions or carrying bags, and exhibiting a courteous demeanor at all times.
Moreover, the position plays a crucial role in the profitability of operations by efficiently managing parking spaces, ensuring fees are collected accurately, and promptly identifying any maintenance issues to reduce downtime. Ace Parking offers a competitive hourly wage ranging from $17.25 to $17.50 and benefits such as vacation, sick leave, holiday pay for both full-time and part-time employees, and employee discount programs.
Ace Parking is an equal opportunity employer committed to the inclusion of all qualified individuals, ensuring non-discrimination on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. The company also provides reasonable accommodations for persons with disabilities to ensure a supportive and accessible working environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in valet parking or customer service preferred
- Ability to work flexible hours including evenings, weekends, and holidays
- Must be physically capable of lifting up to 50 lbs and standing for extended periods
- Valid driver's license with a clean driving record
- Strong communication and interpersonal skills
- Ability to work well in a fast-paced team environment
Job Qualifications
- Excellent communication and interpersonal skills
- Strong sense of accountability and responsibility
- Ability to work effectively in a team environment
- Exceptional customer service skills
- Reliable and friendly with ability to create lasting impressions
- Physical ability to move quickly and lift heavy items up to 50 lbs
- Previous valet or customer service experience is a plus
Job Duties
- Promptly and safely park and retrieve vehicles following company policies and procedures
- Maintain accurate records of parked vehicles and ensure keys are securely stored
- Adhere to company policies and safety guidelines at all times
- Greet guests warmly and professionally establishing a positive first impression
- Effectively communicate parking procedures and fees to guests
- Assist customers with any questions or concerns and handle issues calmly
- Coordinate with team members to ensure efficient service delivery
- Foster a collaborative and supportive team environment
- Assist team members during peak times promoting unity
- Provide outstanding customer service attending to guests' parking needs
- Exhibit a friendly and courteous demeanor going the extra mile
- Maintain cleanliness and organization of parking lot and surrounding areas
- Provide additional customer service assistance such as carrying bags or directions
- Maximize revenue by managing parking spaces and accurate fee collection
- Report any maintenance issues or equipment malfunctions promptly to minimize downtime
Job Criteria
Experience
No experience required
Job Location
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