Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $10.00
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Work Schedule

Day Shifts
Night Shifts
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Benefits

day-one medical coverage
401(k) matching
Annual performance bonus
Paid Time Off
wellness programs

Job Description

PENN Entertainment is a renowned leader in the integrated entertainment, sports content, and casino gaming industries across North America, operating 43 destinations including premier casinos and online platforms such as theScore Bet Sportsbook and Casino. With a commitment to diversity, sustainability, and community engagement, PENN Entertainment is more than just a provider of gaming and entertainment experiences—it is a company dedicated to creating inclusive environments where team members can grow, thrive, and advance their careers. The organization values enthusiasm and fun, fostering a workplace where employees work collaboratively with diverse coworkers driven by a shared passion for helping guests find enjoyment and entertainment.

The role offered is a dynamic and engaging position within PENN Entertainment, specifically tasked with delivering exceptional guest service while ensuring the efficient and safe handling of guest vehicles. This position requires adherence to company policies and the ability to perform various responsibilities that contribute to overall guest satisfaction and smooth property operations. Employees in this role will enjoy a competitive hourly wage starting at $10.00, accompanied by a comprehensive Total Rewards package that includes wellness programs, financial support, mental and physical well-being initiatives, day-one medical coverage, 401(k) matching, paid time off, and performance bonuses. The company supports career growth and offers resources to help employees expand their skills and opportunities.

Working at PENN Entertainment means being part of a fast-paced and exciting environment where every day brings new challenges and opportunities. Employees are expected to follow departmental and property guest service standards strictly, ensuring guests feel welcomed and valued from arrival to departure. The role involves greeting guests, parking and retrieving vehicles efficiently and safely, performing drive-and-park assignments in compliance with policies, and promptly reporting any incidents to supervisors. Confidentiality and professionalism are essential aspects of the job, with employees required to maintain the highest standards in all company matters.

Moreover, this role demands strong communication skills, excellent customer service abilities, and physical stamina to navigate various levels and staircases when handling vehicles. The position provides a platform for individuals with a valid state driver’s license and clean driving records to showcase their skills in a fun, supportive, and engaging environment. PENN Entertainment’s culture emphasizes career development and the empowerment of its team members, making this an inviting opportunity for motivated individuals seeking a rewarding career in the entertainment and gaming industry.

Job Requirements

  • Must possess a valid state driver's license with no careless motor vehicle accidents and no moving violations in the last three years
  • Ability to drive all makes and models of motor vehicles
  • Must have effective verbal communication skills
  • Must be able to speak and understand English
  • Must have excellent customer service skills
  • Ability to run on level surfaces as well as up and down stairs in order to park and retrieve vehicles as quickly as possible

Job Qualifications

  • Must possess a valid state driver's license with no careless motor vehicle accidents and no moving violations in the last three years
  • Ability to drive all makes and models of motor vehicles
  • Must have effective verbal communication skills
  • Must be able to speak and understand English
  • Must have excellent customer service skills
  • Ability to run on level surfaces as well as up and down stairs in order to park and retrieve vehicles as quickly as possible

Job Duties

  • Adheres to all departmental and property policies and procedures regarding guest service standards
  • Greets arriving and departing guests
  • Parks guest vehicles in specified areas in an efficient and safe manner
  • Retrieves customer vehicles from specified areas in an efficient and safe manner
  • Performs drive-and-park assignments per department policies and procedures
  • Promptly reports any incidents to supervisor
  • Performs all other related and compatible duties as assigned
  • Maintains strict confidentiality in all company matters

Job Criteria

Experience

No experience required


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