Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $14.00
Work Schedule
Day Shifts
Weekend Shifts
Split Shifts
Benefits
Medical
Dental
Vision
Life insurance
Disability insurance
401k
Paid Time Off
Job Description
Reimagined Parking is a leading provider of innovative parking solutions across North America, known for its people-driven and technology-powered approach. The company operates a diverse family of nationally recognized brands including Impark, Lanier Parking, Republic Parking, AmeriPark, and Park One. With a workforce of approximately 6,500 employees managing 2,500 high-density parking facilities in 275 cities, Reimagined Parking is a trusted name in the parking industry, generating around 34 million digital transactions annually. The company prides itself on delivering exceptional customer service and maintaining high safety and operational standards.
Reimagined Parking is currently seeking Valet Parking Attendants at the Texas Medical Center location (zip code 77030). This position offers full-time and part-time opportunities with multiple shifts available to accommodate diverse schedules, including Monday to Friday shifts from 7:00 a.m. to 3:30 p.m. and 2:30 p.m. to 11:00 p.m., as well as weekend shifts from 8:00 a.m. to 4:30 p.m. and 1:00 p.m. to 9:30 p.m. The hourly pay rate is $14, plus tips earned daily, providing employees with both a steady wage and potential for additional earnings.
The role of Valet Parking Attendant is essential to ensuring smooth and efficient operations within the parking facility. Valet Parking Attendants are responsible for safely parking and retrieving guest vehicles while providing outstanding customer service to every guest. This role requires attentive interaction with customers, quick responses to requests, and delivering service that exceeds expectations. Attendants work as part of a team under the guidance of an Operations Manager or Shift Supervisor to maintain safety, quality, and compliance with all relevant state and local laws.
Successful Valet Parking Attendants must be skilled at managing the full valet process from greeting customers and taking keys to parking vehicles and handling end-of-shift financial reconciliations. They act as brand ambassadors, embodying a friendly and courteous demeanor at all times while effectively communicating with guests and teammates. Responsibilities also include vehicle inspection, directing traffic within the lot, managing barriers, and reporting incidents promptly to management.
Ideal candidates possess a valid driver’s license, excellent driving skills including the ability to operate manual transmission vehicles, and a clean driving record. Experience in valet services is preferred but not mandatory, as the company values the ability to learn quickly and thrive in fast-paced environments. Physical stamina is important as the job involves walking or running for extended periods, sometimes throughout entire shifts.
Reimagined Parking values diversity and equal opportunity employment, ensuring all applicants are treated fairly without discrimination on any protected grounds as per applicable laws. Benefits offered include comprehensive medical, dental, and vision plans, life and disability insurance, a 401K plan with generous employer match and immediate vesting, as well as paid time off, creating a supportive and rewarding work environment for employees.
Working at Reimagined Parking offers an exciting opportunity to be part of a dynamic company that emphasizes customer satisfaction, operational excellence, and employee development. If you have a passion for outstanding service and vehicle safety, and are looking for flexible work hours with competitive pay and comprehensive benefits, this Valet Parking Attendant position could be a great fit for you.
Reimagined Parking is currently seeking Valet Parking Attendants at the Texas Medical Center location (zip code 77030). This position offers full-time and part-time opportunities with multiple shifts available to accommodate diverse schedules, including Monday to Friday shifts from 7:00 a.m. to 3:30 p.m. and 2:30 p.m. to 11:00 p.m., as well as weekend shifts from 8:00 a.m. to 4:30 p.m. and 1:00 p.m. to 9:30 p.m. The hourly pay rate is $14, plus tips earned daily, providing employees with both a steady wage and potential for additional earnings.
The role of Valet Parking Attendant is essential to ensuring smooth and efficient operations within the parking facility. Valet Parking Attendants are responsible for safely parking and retrieving guest vehicles while providing outstanding customer service to every guest. This role requires attentive interaction with customers, quick responses to requests, and delivering service that exceeds expectations. Attendants work as part of a team under the guidance of an Operations Manager or Shift Supervisor to maintain safety, quality, and compliance with all relevant state and local laws.
Successful Valet Parking Attendants must be skilled at managing the full valet process from greeting customers and taking keys to parking vehicles and handling end-of-shift financial reconciliations. They act as brand ambassadors, embodying a friendly and courteous demeanor at all times while effectively communicating with guests and teammates. Responsibilities also include vehicle inspection, directing traffic within the lot, managing barriers, and reporting incidents promptly to management.
Ideal candidates possess a valid driver’s license, excellent driving skills including the ability to operate manual transmission vehicles, and a clean driving record. Experience in valet services is preferred but not mandatory, as the company values the ability to learn quickly and thrive in fast-paced environments. Physical stamina is important as the job involves walking or running for extended periods, sometimes throughout entire shifts.
Reimagined Parking values diversity and equal opportunity employment, ensuring all applicants are treated fairly without discrimination on any protected grounds as per applicable laws. Benefits offered include comprehensive medical, dental, and vision plans, life and disability insurance, a 401K plan with generous employer match and immediate vesting, as well as paid time off, creating a supportive and rewarding work environment for employees.
Working at Reimagined Parking offers an exciting opportunity to be part of a dynamic company that emphasizes customer satisfaction, operational excellence, and employee development. If you have a passion for outstanding service and vehicle safety, and are looking for flexible work hours with competitive pay and comprehensive benefits, this Valet Parking Attendant position could be a great fit for you.
Job Requirements
- At least 18 years of age
- Valid driver’s license
- Ability to operate manual transmission vehicles
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Acceptable driving record and motor vehicle report
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Job Qualifications
- At least 18 years of age
- Valid driver’s license
- Ability to operate manual transmission vehicles
- Excellent customer service and communication skills
- Ability to verbally communicate with guests
- Acceptable driving record and motor vehicle report
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
- Previous valet experience preferred
Job Duties
- Mobilize and coordinate beginning-to-end valet process by retrieving keys, retrieving vehicles for waiting guests, loading guest vehicles, and issuing tickets and/or leveraging electronic devices to enter customer information
- Foster customer success, happiness, and retention by building customer rapport, addressing customer inquiries, and providing directions when added
- Act as a fast-moving courteous company brand ambassador by interfacing with guests, opening guest vehicle doors, and unloading vehicles
- Deploy vehicle safety and security procedures to direct traffic, barricade positions, park guest cars in applicable spaces, inspect vehicles for damage, and report incidents and claims to location-designated leadership
- Pioneer financial operations by requesting and collecting relevant fees and reconciling end-of-shift revenue
- Meet and greet all guests upon arrival
- open guest vehicle doors, assist with unloading vehicle when necessary
- Retrieve keys from guest
- issue ticket to guest, or enter customer information using electronic device
- Park guest car in appropriate space, ensure safe and appropriate operation of guest vehicles
- Inspect vehicle for preexisting damage record information using electronic device or manual ticket, correctly record the make, model and exact location of each vehicle
- Quickly retrieve vehicles for waiting guests
- assist guests with loading luggage or personal items when necessary
- Provide excellent customer service to guests
- respond to guest inquiries in a courteous manner, give directions to nearest highway, destination, etc.
- Direct traffic, position barricades, and arrange for towing service when necessary
- Immediately report any incidents or claims to Operations Manager or Shift Lead
- Request and collect relevant fees for use of service
- Assist in reconciling end of shift revenue against the ticket distribution, when necessary
- Communicate professionally at all times with guests, client, and teammates
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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