Valet Parking Attendant - Santa Clara Valley Medical Center ( M - F )
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $26.73
Benefits
401(k) Plan
Sick Time Off
Employee assistance program
Job Description
Santa Clara Valley Medical Center is a major healthcare facility known for its commitment to providing high-quality medical services to the community. As part of the larger Santa Clara County Health System, this hospital serves a diverse population with comprehensive healthcare solutions, including emergency services, specialized treatments, and community outreach programs. The medical center prides itself on fostering a collaborative environment where patient care and operational excellence meet. The hospital is situated in a vibrant area that requires various support services to maintain smooth day-to-day operations, one of which is valet parking.
Reimagined Parking is a professional company specializing in parking management services with a focus on customer service, safety, and operational efficiency. The company holds a strong belief that great teams drive great results and thus invests in fostering a positive workplace culture and continuous pursuit of excellence. They provide valet services to numerous prominent clients, including medical centers like Santa Clara Valley Medical Center.
The Valet Parking Attendant position at Santa Clara Valley Medical Center is a part-time role with a competitive pay rate of $26.73 per hour. It reports directly to the Operations Manager and operates Monday through Friday with shift times varying between 7 a.m. and 5 p.m. as a non-tipped position. This role is essential for ensuring guests and patients experience seamless parking services while receiving warm and professional customer care.
In this role, the Valet Attendant will be tasked with managing the entire valet service process from greeting guests upon arrival to safely parking vehicles and retrieving them when guests are ready to depart. Responsibilities also include issuing tickets, recording vehicle conditions, and handling customer inquiries with courtesy and efficiency. Safety and compliance are paramount, with attention to proper vehicle placement, security of guest vehicles, and adherence to all state and local laws related to parking and traffic.
Beyond technical parking tasks, the role demands strong interpersonal skills, as the attendant acts as a brand ambassador for both Santa Clara Valley Medical Center and Reimagined Parking. The attendant helps facilitate a positive guest experience by assisting guests with luggage, communicating effectively, and promptly addressing guest needs. This position requires one to operate vehicles skillfully, including those with manual transmissions, and sustain significant physical activity over long shifts.
All prospective candidates must meet basic requirements such as being at least 18 years old, holding a valid driver’s license, possessing a clean driving record, and successfully passing a background check. A history of valet experience is preferred, though not mandatory, provided the candidate has the ability to adapt quickly and perform well under a fast-paced environment.
Working conditions include exposure to outdoor weather elements and busy parking environments that require vigilance and professionalism. Candidates should be prepared to handle potential stressful situations, such as interactions with frustrated guests, while maintaining composure and delivering exceptional service.
While primarily part-time, this position offers employees access to valuable benefits including a 401(k) retirement plan with employer match, paid sick time, and an employee assistance program for behavioral health support. This role represents a dynamic opportunity for individuals seeking to engage in a customer-facing position within a respected healthcare and parking management framework that values safety, service, and teamwork.
Reimagined Parking is a professional company specializing in parking management services with a focus on customer service, safety, and operational efficiency. The company holds a strong belief that great teams drive great results and thus invests in fostering a positive workplace culture and continuous pursuit of excellence. They provide valet services to numerous prominent clients, including medical centers like Santa Clara Valley Medical Center.
The Valet Parking Attendant position at Santa Clara Valley Medical Center is a part-time role with a competitive pay rate of $26.73 per hour. It reports directly to the Operations Manager and operates Monday through Friday with shift times varying between 7 a.m. and 5 p.m. as a non-tipped position. This role is essential for ensuring guests and patients experience seamless parking services while receiving warm and professional customer care.
In this role, the Valet Attendant will be tasked with managing the entire valet service process from greeting guests upon arrival to safely parking vehicles and retrieving them when guests are ready to depart. Responsibilities also include issuing tickets, recording vehicle conditions, and handling customer inquiries with courtesy and efficiency. Safety and compliance are paramount, with attention to proper vehicle placement, security of guest vehicles, and adherence to all state and local laws related to parking and traffic.
Beyond technical parking tasks, the role demands strong interpersonal skills, as the attendant acts as a brand ambassador for both Santa Clara Valley Medical Center and Reimagined Parking. The attendant helps facilitate a positive guest experience by assisting guests with luggage, communicating effectively, and promptly addressing guest needs. This position requires one to operate vehicles skillfully, including those with manual transmissions, and sustain significant physical activity over long shifts.
All prospective candidates must meet basic requirements such as being at least 18 years old, holding a valid driver’s license, possessing a clean driving record, and successfully passing a background check. A history of valet experience is preferred, though not mandatory, provided the candidate has the ability to adapt quickly and perform well under a fast-paced environment.
Working conditions include exposure to outdoor weather elements and busy parking environments that require vigilance and professionalism. Candidates should be prepared to handle potential stressful situations, such as interactions with frustrated guests, while maintaining composure and delivering exceptional service.
While primarily part-time, this position offers employees access to valuable benefits including a 401(k) retirement plan with employer match, paid sick time, and an employee assistance program for behavioral health support. This role represents a dynamic opportunity for individuals seeking to engage in a customer-facing position within a respected healthcare and parking management framework that values safety, service, and teamwork.
Job Requirements
- Must be at least 18 years of age
- Valid driver’s license with good driving records
- Must successfully pass a background check in accordance with company policy and applicable laws
- Must be authorized to work in the United States and able to provide documentation verifying eligibility as required by the Department of Homeland Security Reimagined Parking participates in the E-Verify program to confirm employment eligibility
Job Qualifications
- Excellent customer service and communication skills
- Ability to communicate with guests
- Ability to learn quickly and use sound decision making to thrive in fast-paced environments
- Ability to operate guest vehicles requiring normal coordination including eye-hand hand-foot
- Ability to move from valet stand to customer cars by walking or running for extended period of time sometimes for the entire duration of shift
- Previous valet experience preferred
- Ability to operate manual transmission vehicles stick shift
Job Duties
- Coordinate the full valet service process from arrival to departure including greeting guests retrieving keys issuing tickets and entering customer information via electronic devices
- Park and retrieve guest vehicles safely and efficiently ensuring proper vehicle placement and accurate tracking of vehicle location
- Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
- Deliver exceptional customer service by building rapport responding promptly to inquiries and providing directions or assistance as needed
- Act as a professional brand ambassador by courteously interacting with guests opening vehicle doors and assisting with unloading and loading personal items
- Maintain vehicle safety and security by directing traffic positioning barricades monitoring ramp or drive areas and arranging towing services when required
- Request collect and accurately process applicable valet fees assist with reconciling end-of-shift revenue and ticket distribution
- Retrieve vehicles promptly for waiting guests and assist with luggage or personal items when necessary
- Immediately report incidents accidents or claims to the Operations Manager or Shift Lead
- Communicate professionally and effectively with guests clients supervisors and teammates at all times
Job Criteria
Experience
No experience required
Job Location
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