Valet Parking Attendant - PCAM

Trenton, NJ, USA|Onsite

Job Overview

Compensation

Hourly

Exact $15.00

Benefits

Generous Paid Time Off

Paid holidays

Comprehensive health plans

Life insurance

Disability insurance

401(k) Plan

Employee assistance program

Parental leave

caregiver leave

Sick Time Off

Job Description

Reimagined Parking is a prominent company operating in the parking service industry, dedicated to delivering exceptional valet and parking solutions. Known for prioritizing its employees and fostering a positive workplace culture, Reimagined Parking emphasizes excellence and a commitment to great service. With locations across various regions, including Philadelphia, PA, where this role is based, the company plays a pivotal role in managing vehicle traffic and ensuring smooth operations for both guests and clients. The establishment values safety, efficiency, and excellent customer interaction, making it a preferred partner for property owners and event coordinators alike.\n\nThe role of Valet Attendant at Reimagined Parking is vital to maintaining the high standards of service the company is known for. This position requires a skilled and courteous individual responsible for managing the full cycle of valet services—ranging from greeting guests and handling their vehicles safely, to ensuring timely retrieval upon departure. The Valet Attendant operates under varying shifts, offering a flexible work schedule with hourly pay of $15.\n\nIn this role, the Valet Attendant is expected to provide exceptional customer service, demonstrating professionalism and courtesy at every interaction. The job involves coordination between teammates and supervisory staff, ensuring operational efficiency and adherence to safety and legal standards. Safety is paramount, including proper vehicle handling, monitoring parking areas, and responding to incidents promptly. The ideal candidate will be adept at managing vehicle logistics and adept at customer communications, offering assistance that enhances the overall guest experience. Moreover, this position includes responsibilities such as documenting vehicle conditions, handling payments accurately, and maintaining security within the parking facility.\n\nWorking conditions involve exposure to outdoor weather elements, busy environments, and continuous customer engagement. Physical demands include walking or running for long durations, vehicle operation skills, and the occasional lifting of luggage or personal items. This position offers a dynamic work environment requiring quick decision-making and agility. Reimagined Parking supports its employees with valuable benefits, promoting work-life balance and health. Candidates will have the chance to join a team that values respect, engagement, and professional growth, making this opportunity both rewarding and challenging for those passionate about customer service and vehicle management.

Job Requirements

Must be at least 18 years of age
Valid driver's license with good driving record
Must successfully pass background check according to company policy and laws
Must be authorized to work in the United States and provide documentation verifying eligibility
Ability to operate guest vehicles requiring normal coordination
Ability to move from valet stand to customer cars by walking or running for extended periods
Occasionally lift and carry customer luggage or personal items up to 50 lbs

Job Qualifications

Excellent customer service and communication skills
Ability to communicate with guests
Ability to learn quickly and use sound decision making in fast-paced environments
Ability to operate guest vehicles requiring normal coordination including eye-hand, hand-foot coordination
Ability to move from valet stand to customer cars by walking or running for extended period of time
Previous valet experience preferred
Ability to operate manual transmission vehicles

Job Duties

Coordinate full valet service process from arrival to departure including greeting guests, retrieving keys, issuing tickets, entering customer information via electronic devices
Park and retrieve guest vehicles safely and efficiently ensuring proper vehicle placement and accurate tracking
Inspect vehicles for preexisting damage and document findings using ticketing systems
Deliver exceptional customer service by building rapport, responding promptly to inquiries, providing directions or assistance
Act as professional brand ambassador by courteously interacting with guests, opening vehicle doors, assisting with unloading and loading personal items
Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring areas, arranging towing services when required
Request, collect, and accurately process valet fees, assist with reconciling end-of-shift revenue and ticket distribution
Retrieve vehicles promptly for waiting guests and assist with luggage or personal items
Immediately report incidents, accidents, or claims to Operations Manager or Shift Lead
Communicate professionally and effectively with guests, clients, supervisors, and teammates