Valet Parking Attendant - North Colorado Med. Ctr. - $15.16 - $15.85/HR + Tips (No Weekends!)
Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.16 - $15.85
Work Schedule
Standard Hours
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to delivering exceptional guest experiences through outstanding customer service. The company prides itself on a culture that values compassion, professionalism, and making a meaningful difference in the lives of the millions of patients, visitors, and guests it serves. Towne Park specializes in creating memorable experiences and providing welcoming hospitality that eases anxiety and leaves a lasting impression. As part of its commitment to its employees, Towne Park offers competitive and fair compensation paired with opportunities for career growth in a supportive work environment. The company emphasizes teamwork, respect, and the importance of a positive attitude in delivering excellent experiences across its service areas.
The role of Guest Service Associate at Towne Park is fundamental in upholding the company's mission to create smiles and deliver professional hospitality. This position is ideal for individuals who are passionate about serving others, providing attentive and friendly service, and ensuring guest satisfaction. The Guest Service Associate is responsible for parking and retrieving vehicles safely and efficiently, assisting guests with luggage including delivery and pick-up when applicable, and greeting guests with a courteous and professional demeanor. The position requires effective communication skills as associates provide directions, reserve taxis, handle inquiries, and deliver messages or amenities to guests. Additionally, they explain parking rates and retrieval procedures and ensure accurate completion of ticketing and revenue collection tasks.
This role is offered on a full-time or part-time basis, with work schedules from Monday to Friday. Towne Park emphasizes a safe and respectful working environment, making reasonable accommodations for individuals with disabilities. Employees are given the opportunity to enroll in various benefits such as accident and critical illness insurance, hospital indemnity, telemedicine services, and a 401k retirement savings plan based on eligibility. The position offers an hourly pay range of $15.16 to $15.85 plus tips, reflecting the company’s commitment to providing a competitive wage. Overall, working as a Guest Service Associate at Towne Park means becoming part of a team that values making a positive impact every day by delivering compassionate service and creating a welcoming environment for guests and visitors.
The role of Guest Service Associate at Towne Park is fundamental in upholding the company's mission to create smiles and deliver professional hospitality. This position is ideal for individuals who are passionate about serving others, providing attentive and friendly service, and ensuring guest satisfaction. The Guest Service Associate is responsible for parking and retrieving vehicles safely and efficiently, assisting guests with luggage including delivery and pick-up when applicable, and greeting guests with a courteous and professional demeanor. The position requires effective communication skills as associates provide directions, reserve taxis, handle inquiries, and deliver messages or amenities to guests. Additionally, they explain parking rates and retrieval procedures and ensure accurate completion of ticketing and revenue collection tasks.
This role is offered on a full-time or part-time basis, with work schedules from Monday to Friday. Towne Park emphasizes a safe and respectful working environment, making reasonable accommodations for individuals with disabilities. Employees are given the opportunity to enroll in various benefits such as accident and critical illness insurance, hospital indemnity, telemedicine services, and a 401k retirement savings plan based on eligibility. The position offers an hourly pay range of $15.16 to $15.85 plus tips, reflecting the company’s commitment to providing a competitive wage. Overall, working as a Guest Service Associate at Towne Park means becoming part of a team that values making a positive impact every day by delivering compassionate service and creating a welcoming environment for guests and visitors.
Job Requirements
- High school diploma or GED
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training
- Ability to read and write standard English
- Ability to drive cautiously and safely
- Ability to handle physical demands including lifting up to 100 pounds occasionally
- Availability to work Monday through Friday, full-time or part-time
- Willingness to work outdoors in various weather conditions
Job Qualifications
- High school diploma or general education degree (GED)
- One month related experience and/or training or equivalent combination of education and experience
- Valid driver’s license for the state you are applying to work or within a commutable distance
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette and post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicles
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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