Valet Parking Attendant - Capri South Beach ( Part Time )

Miami, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Hourly

Exact $15.00

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

401(k) Plan

Sick Time Off

Employee assistance program

Job Description

Capri South Beach is a distinguished hospitality establishment located at 1445 16th Street in Miami Beach, Florida. Recognized for its vibrant ambiance and prime location, Capri South Beach offers guests an exceptional experience characterized by warm hospitality and meticulous service. The hotel, part of the dynamic Miami Beach hospitality scene, provides a blend of comfort, style, and convenience, making it a sought-after destination for both leisure and business travelers. As a part-time position in the Operations - Field department, this opportunity is ideal for individuals looking to contribute to a high-energy and guest-focused environment while earning $15.00 per hour plus tips.

The role of Valet Parking Attendant at Capri South Beach is pivotal in delivering seamless guest experiences by ensuring the safe and efficient handling of guest vehicles. This position is responsible for coordinating the valet service process from the guest's arrival to departure, including greeting guests, managing vehicle keys, issuing tickets, and accurately recording guest information. Valet attendants must consistently provide excellent customer service, demonstrating professionalism and courtesy while handling vehicles with great care. Duties extend to inspecting vehicles for pre-existing damage, maintaining vehicle safety, directing traffic, and ensuring adherence to all state and local regulations. The role involves working varied shifts that may include weekends, offering flexibility and the opportunity to engage with a diverse clientele.

This role requires a team-oriented individual who can work collaboratively with operations management and shift supervisors to ensure operational efficiency. Safety is a paramount concern, and attendants are expected to adhere strictly to safety standards and company policies while also maintaining a polished and professional demeanor. Physical demands include the ability to operate different types of vehicles, including manual transmission cars, and the stamina to move quickly between the valet stand and guest vehicles for extended periods. The position is fast-paced and requires excellent communication skills, the ability to respond promptly to customer inquiries, and a helpful attitude in assisting with guests' luggage or personal items. Overall, this role is ideal for individuals who thrive in high-energy environments and have a passion for outstanding customer service in the hospitality sector.

Job Requirements

Must be at least 18 years of age
Valid driver’s license with good driving records
Must successfully pass a background check, in accordance with company policy and applicable laws
Must be authorized to work in the United States and able to provide documentation verifying eligibility, as required by the Department of Homeland Security
Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Ability to move from valet stand to customer cars by walking or running for extended periods of time, sometimes for entire duration of shift
Occasionally lift and carry customer luggage or personal items, up to 50 lbs

Job Qualifications

Excellent customer service and communication skills
Ability to communicate with guests
Ability to learn quickly and use sound decision making to thrive in fast-paced environments
Ability to operate guest vehicles requiring normal coordination, including eye-hand, hand-foot
Ability to move from valet stand to customer cars by walking or running for extended period of time, sometimes for the entire duration of shift
Previous valet experience preferred
Ability to operate manual transmission vehicles (stick shift)

Job Duties

Coordinate the full valet service process from arrival to departure, including greeting guests, retrieving keys, issuing tickets, and entering customer information via electronic devices
Park and retrieve guest vehicles safely and efficiently, ensuring proper vehicle placement and accurate tracking of vehicle location
Inspect vehicles for pre-existing damage and document findings using electronic or manual ticketing systems
Deliver exceptional customer service by building rapport, responding promptly to inquiries, and providing directions or assistance as needed
Act as a professional brand ambassador by courteously interacting with guests, opening vehicle doors, and assisting with unloading and loading personal items
Maintain vehicle safety and security by directing traffic, positioning barricades, monitoring ramp or drive areas, and arranging towing services when required
Request, collect, and accurately process applicable valet fees
assist with reconciling end-of-shift revenue and ticket distribution