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Job Overview
Employment Type
Full-time
Work Schedule
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
OhioHealth is more than a health system; it is a belief system dedicated to partnering with individuals through all stages of wellness and sickness. With a focus on hope, learning, growth, and community achievement, OhioHealth strives to empower people to harness their own ability to be healthy. As a leader in healthcare, OhioHealth is committed to delivering compassionate care while fostering an environment of continuous improvement and professional development. The organization places a strong emphasis on safety, quality, and efficiency as a High Reliability Organization (HRO). Joining OhioHealth means becoming part of a mission-driven team that values diversity, inclusiveness, and... Show More
Job Requirements
- No degree or diploma
- valid state driver’s license
- driving record with 4 points or less
- two years customer service experience
- ability to drive standard transmission vehicle
- availability to work night shift
- ability to complete training in driving safety and vehicle operation within 90 days
Job Qualifications
- Valid state driver’s license
- clean driving record with 4 points or less
- two years customer service experience
- ability to drive standard transmission vehicle
- high school diploma or GED preferred
- competency in basic driving safety
- ability to assist customers with mobility issues
- proficiency in documentation and vehicle check list completion
Job Duties
- Greet all customers boarding the shuttle, provide friendly, professional service
- safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws
- complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking etc.
- report all maintenance concerns
- report any damage or accident before the end of your shift
- use appropriate techniques to assist customers with mobility issues (wheel chair lift and tie-downs)
- keep shuttles clean
- follow all driver expectations (2 minute wait, shuttle bus stops, etc.)
- cover as needed in other Parking functions office, shuttle, booth or maintenance
- greet the customer
- proactively approach the customer to discover what assistance they need
- assist customer in finding their way to their desired location
- assist the customer out of their vehicle if necessary (may require lift)
- safely park customers’ vehicle in the appropriate parking location after pre-checking vehicle for damages
- record any pre-existing damages
- safely return vehicles to owners when appropriate
- track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents
- keep entry areas clear of parked vehicles
- keep the valet entry areas clean
- monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property
- record and track all financial transactions, including receiving vouchers or payment for valet services as well as refunding customers for PIL payments
- cover as needed in other Parking functions office, shuttle, booth or maintenance
- keep entry areas clear of parked vehicles
- keep the valet entry areas clean
- monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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