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Valet - Memphis Riverline Hotel - (3:00PM - 11:00PM / Flexible Days) $8.00 an hr. + tips

Job Overview

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Compensation

Hourly
Exact $8.00
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Benefits

flexible schedule
Paid Time Off
Employee Discounts
Training and Development
Supportive team environment

Job Description

AAA Parking is a family-operated business with over 65 years of experience in the parking industry. Known for its commitment to excellence, AAA Parking focuses on adding value and ensuring exceptional experiences for both customers and employees. The company prides itself on the core principles known as the three A's: Attitude, Assistance, and Appearance. These principles guide every interaction and service provided, emphasizing a positive, professional, and attentive approach to guest services. AAA Parking operates with the highest standards of quality, honesty, and professionalism, creating a trusted and reliable presence in the parking and hospitality sectors. Joining the AAA Parking team means becoming part of a long-standing tradition of service excellence where every employee plays a vital role in upholding the company values and reputation.

We are currently seeking dedicated Valet Attendants to become the first and last point of contact for our guests. This role is ideal for individuals with a warm attitude, polished appearance, and a strong commitment to delivering seamless and memorable guest experiences. As a Valet Attendant, you will not only handle vehicle parking and retrieval efficiently but also provide courteous assistance to guests, ensuring their visits start and end on a positive note. This position offers the opportunity to earn extra income while engaging with new people and showcasing outstanding customer service skills.

The Valet Attendant will be responsible for greeting guests warmly, answering their queries clearly and professionally, assisting with luggage and vehicle needs, and maintaining an immaculate and organized valet area. You will collaborate closely with hotel staff, ensuring smooth guest arrivals and departures, and uphold the safety and security standards to protect guests and their vehicles. This role requires physical stamina, excellent communication skills, attention to detail, and the ability to maintain composure in high-pressure situations. Shift availability primarily covers afternoon and evening hours with weekend work expected, offering flexibility based on business needs. This is a fantastic chance for individuals seeking a dynamic work environment where interpersonal skills, professionalism, and customer satisfaction are highly valued.

Job Requirements

  • Must be at least 18 years old
  • Valid driver's license with a clean driving record
  • Successfully pass a background and driving record check

Job Qualifications

  • Excellent communication and interpersonal skills
  • Basic English reading, writing, and communication skills
  • Strong attention to detail and ability to handle stressful situations with poise
  • Ability to stand 100% of the shift and meet physical requirements (lift/push/pull up to 20 pounds, carry up to 10 pounds)
  • Flexible schedule based on business needs
  • Previous experience in hospitality or high-end customer service role preferred

Job Duties

  • Greet and welcome all arriving and departing guests in a proper manner
  • Communicate and answer all customer questions clearly and professionally
  • Open car and hotel doors for guests as well as assist with coats and luggage
  • Offer information about the services and facilities of the hotel, points of interest, and entertainment attractions
  • Assist guests with special needs or disabilities
  • Fill out valet ticket properly and conduct vehicle damage check
  • Retrieve and park vehicles for guests quickly and efficiently
  • Maintain keys in an organized and secure manner
  • Maintain a clean, professional, and well-groomed appearance at all times, adhering to AAA Parking's uniform and appearance standards
  • Ensure the valet area is clean, organized, and inviting
  • Work closely with the hotel staff to ensure smooth guest arrivals and departures
  • Communicate effectively with colleagues to coordinate valet operations
  • Support team members during busy periods or special events
  • Follow all safety protocols and guidelines to ensure the security of guests and their vehicles
  • Report any accidents, injuries, or incidents to the supervisor immediately
  • Perform routine inspections of the valet area and equipment
  • Attitude: A positive, can-do attitude with a passion for providing exceptional service
  • Appearance: Impeccable grooming and professional appearance, reflecting the high standards of our clients and AAA Parking
  • Assistance: A genuine desire to assist guests, going above and beyond to exceed their expectations

Job Criteria

Experience

No experience required


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