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Valet, Lodge Kohler (Full-time, 2nd Shift)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.75 - $17.50
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Professional development opportunities

Job Description

Lodge Kohler in Green Bay, Wisconsin, is an upscale boutique hotel located just yards from the iconic Lambeau Field, home of the Green Bay Packers. This hotel offers a unique blend of luxury accommodations and personalized guest service in a warm and inviting atmosphere. The guest services team at Lodge Kohler serves as the heartbeat of the establishment, ensuring every visitor receives exceptional hospitality that leaves a lasting impression. Employing state-of-the-art facilities and a dedicated team, Lodge Kohler prides itself on its attention to detail and commitment to a memorable guest experience. The location in Green Bay provides a dynamic setting, combining sporting excitement with cultural and local attractions, making it a favored destination for tourists and business visitors alike.

The role currently available is a full-time position within the guest services team, offering shifts from 2:00pm to 11:00pm on weekdays and weekends. As a valued member of this team, the incumbent will be responsible for providing prompt and courteous service that exceeds guests' expectations. This includes assisting guests with arrivals, departures, luggage handling, and vehicle management. The position also involves valet parking vehicles and driving the guest shuttle around the Green Bay area, making ease of transport one aspect of the hospitality experience. An essential component of the role is to maintain an in-depth knowledge of the hotel's facilities, hours of operation, daily activities, and area attractions to assist guests efficiently and enhance their stay.

Key responsibilities entail identifying guests and their room numbers accurately and optimizing luggage handling logistics to ensure a seamless and efficient process. The role demands a strong commitment to maintaining clean and organized work areas, including common rooms and storage closets. Other duties include miscellaneous deliveries requested by guests or hotel staff, further emphasizing the importance of teamwork and flexibility in this position. The opportunity to work at Lodge Kohler is ideal for individuals passionate about hospitality and eager to contribute to an environment where guest satisfaction is paramount. The position combines the excitement of working close to a major sporting venue with the perks of being part of a well-respected boutique hotel brand, offering a unique career path in hospitality.

Job Requirements

  • High school diploma or equivalent
  • Valid driver’s license with a clean driving record
  • Ability to work evenings, weekdays, and weekends
  • Physical ability to handle luggage and perform moderate physical tasks
  • Excellent customer service skills
  • Good communication and problem-solving abilities
  • Reliable and punctual work ethic

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in guest services or hospitality preferred
  • Excellent communication and interpersonal skills
  • Ability to drive a shuttle safely and confidently
  • Knowledge of the Green Bay area and local attractions is a plus
  • Strong organizational skills and attention to detail
  • Ability to lift and move luggage safely

Job Duties

  • Providing guests with prompt, courteous service that exceeds their expectations
  • Assisting guests with their arrival, departure, luggage, and vehicles
  • Valet parking vehicles
  • Driving the guest shuttle in the Green Bay area
  • Identification of guest and room number, analyzing the logistics and the most efficient procedures of bringing luggage to guest's room
  • Maintaining a working knowledge of all in-house facilities and hours of operation, as well as daily activities and area attractions
  • Miscellaneous deliveries required by guest or hotel staff
  • Maintaining a clean work area, including all common rooms and storage closets

Job Criteria

Experience

No experience required


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