Valet Key Booth Attendant-Graveyard-Silver Legacy

This job opportunity is offered by a hospitality establishment specializing in valet services that prioritizes guest satisfaction, organization, and efficient vehicle management. The company prides itself on a family style service culture that emphasizes core values including diversity, equity, inclusion, and a welcoming guest experience. This position is integral to the daily operations of the valet department, serving as a critical point of contact for guests and aiding supervisors in the movement and care of both guest and company vehicles. The role is ideal for individuals who enjoy fast-paced environments, have strong interpersonal skills, and take pride in providing exceptional customer service.

The valet key attendant is responsible for maintaining the valet office's organization and cleanliness, ensuring that keys are hung on the keyboard in their correct locations, and filing tickets accurately by matching them to the appropriate key numbers. This role involves greeting guests warmly, answering phones, monitoring parking areas to prevent unauthorized guest parking without valet assistance, and ensuring a safe, orderly environment. Additionally, the receptionist will assist with luggage management when bell assistance is unavailable and use equipment like the man-lift safely and efficiently. The role occasionally involves driving guests with oversized vehicles to designated employee parking lots under supervisor direction.

Employees in this role are expected to embody the company mission and vision, demonstrating a commitment to diversity, equity, and inclusion as well as exemplary team collaboration. The environment can be challenging, requiring staff to work in potentially hot, cold, noisy, or dimly lit conditions both indoors and outdoors. The position also requires physical ability to handle some lifting and pushing of items up to 75 pounds, the ability to stand, walk, and use fine motor skills frequently, and the capability to perform clerical and communication duties proficiently. This role ensures the smooth operation of valet services and contributes significantly to guest satisfaction and overall department efficiency.