Job Overview
Employment Type
Temporary
Full-time
Part-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
Tuition Assistance
Job Description
This job opportunity is with a prestigious hotel and casino resort known for delivering exceptional guest services and maintaining a luxurious environment. The establishment prides itself on creating a welcoming and efficient atmosphere where guests can enjoy a seamless experience from arrival to departure. As a key player in the hospitality industry, the company emphasizes high standards of customer service, teamwork, and operational excellence. The hotel and casino attract a diverse clientele from around the world, offering top-tier accommodations, entertainment, and amenities.
The role available is that of a Valet Key Clerk, a vital position within the hotel's valet services team. This full-time position centers on managing the flow of guest vehicles by coordinating closely with valet attendants to ensure efficient drop-off and pick-up operations. The Valet Key Clerk is responsible for accurately issuing and retrieving parking tickets, securely storing vehicle keys, and maintaining organized records to ensure the swift return of vehicles to guests. Attention to detail and strong organizational skills are crucial for success in this role. The clerk also plays a front-facing role by greeting guests as they arrive and leave, providing outstanding customer service that aligns with the hotel’s commitment to excellence.
Beyond ticket and key management, the Valet Key Clerk maintains the cleanliness and organization of the valet booth and monitors supply inventories, ensuring operational readiness. This position requires an individual who can perform in a fast-paced environment, maintain professionalism under pressure, and communicate effectively with both guests and colleagues. The ideal candidate will have previous experience in similar roles within hospitality or customer service sectors and the capability to maintain a calm and organized demeanor. The role also demands basic physical stamina since it involves consistent movement between the valet booth and parking areas and occasional bending, stooping, or lifting. The company also values employees who demonstrate a strong sense of teamwork, reliability, and adaptability to changing circumstances.
This job is perfect for motivated individuals seeking to advance their careers within the hospitality industry, offering opportunities to gain comprehensive experience in guest services, operations, and team collaboration. While a high school diploma or equivalent is preferred, the company values any combination of education, training, or relevant experience that equips candidates with the necessary knowledge and skills. The Valet Key Clerk position is expected to uphold all required certifications and licenses, including a valid driver's license and appropriate alcohol awareness credentials as mandated. This role provides a unique opportunity to be part of a dedicated team in a vibrant hotel and casino environment, contributing directly to a memorable guest experience.
The role available is that of a Valet Key Clerk, a vital position within the hotel's valet services team. This full-time position centers on managing the flow of guest vehicles by coordinating closely with valet attendants to ensure efficient drop-off and pick-up operations. The Valet Key Clerk is responsible for accurately issuing and retrieving parking tickets, securely storing vehicle keys, and maintaining organized records to ensure the swift return of vehicles to guests. Attention to detail and strong organizational skills are crucial for success in this role. The clerk also plays a front-facing role by greeting guests as they arrive and leave, providing outstanding customer service that aligns with the hotel’s commitment to excellence.
Beyond ticket and key management, the Valet Key Clerk maintains the cleanliness and organization of the valet booth and monitors supply inventories, ensuring operational readiness. This position requires an individual who can perform in a fast-paced environment, maintain professionalism under pressure, and communicate effectively with both guests and colleagues. The ideal candidate will have previous experience in similar roles within hospitality or customer service sectors and the capability to maintain a calm and organized demeanor. The role also demands basic physical stamina since it involves consistent movement between the valet booth and parking areas and occasional bending, stooping, or lifting. The company also values employees who demonstrate a strong sense of teamwork, reliability, and adaptability to changing circumstances.
This job is perfect for motivated individuals seeking to advance their careers within the hospitality industry, offering opportunities to gain comprehensive experience in guest services, operations, and team collaboration. While a high school diploma or equivalent is preferred, the company values any combination of education, training, or relevant experience that equips candidates with the necessary knowledge and skills. The Valet Key Clerk position is expected to uphold all required certifications and licenses, including a valid driver's license and appropriate alcohol awareness credentials as mandated. This role provides a unique opportunity to be part of a dedicated team in a vibrant hotel and casino environment, contributing directly to a memorable guest experience.
Job Requirements
- Must be at least 18 years of age
- High school degree/GED and/or college degree preferred
- Job related specific experience, i.e. hospitality management preferred
- Or any combination of education, training, or experience that provides the required knowledge, skills, and abilities
- Current driver license
- DMV 10-year report
- Must be able to maintain appropriate Alcohol Awareness card
Job Qualifications
- High school diploma or equivalent preferred
- Previous experience performing same or similar job duties preferred
- Ability to remain organized and calm in a fast-paced environment
- Previous experience working in a team or group environment
- Able to write legibly on a consistent basis
- Ability to functionally communicate occupational-based English, both written and verbal
- Obtain and maintain all work cards as required by the company
Job Duties
- Accurately issue and retrieve parking tickets for hotel/casino guests
- Receive keys from Valet Attendants and ensure they are properly stored
- Ensure all information written on key packets is complete and legible
- Ensure keys and tickets are ready for Valet Attendant to retrieve vehicles
- Maintain transaction log
- Monitor inventory of supplies, assist with ordering, and restock items as needed
- Answer phone and assist accordingly
- Ensure the Valet booth remains organized, clean, and water dispenser is properly maintained
- Provide outstanding customer service in a timely manner to both guests and fellow employees
- Perform other duties as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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