Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $16.90
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
recognition programs
Complimentary Meals
Job Description
Surf & Sand Resort Laguna Beach is an iconic oceanfront destination that has been a cherished landmark in the Southern California coastal community since 1948. Nestled in the heart of Laguna Beach, this resort is part of JC Resorts, a family-owned company renowned for its commitment to managing and operating premier golf and resort destinations. With a reputation built on excellence and personalized service, Surf & Sand Resort offers a unique blend of luxury, comfort, and creativity by the ocean. The resort's longstanding accolades include being named among Conde Nast Traveler Readers' Choice Awards' Top Resorts in Southern California, recognition by Travel + Leisure’s World's Best, and maintaining an esteemed AAA Four Diamond rating for over twenty years. These distinctions reflect the resort's dedication to providing an unparalleled guest experience characterized by elegance, attention to detail, and genuine hospitality.
As a part of the Surf & Sand Resort team, employees play a pivotal role in crafting bespoke coastal luxury experiences for each guest. The company fosters a culture where team members are encouraged to be creative and passionate, delivering personalized service that transforms a stay into lasting memories. Joining this team means becoming part of a dynamic and supportive community that values enthusiasm, collaboration, and professional growth. Employees enjoy competitive wages, with a base salary beginning at $16.90 per hour or the applicable minimum wage based on jurisdiction. In addition to compensation, the resort offers progressive benefits including complimentary meals, discounts on hotel, golf, and spa services, employee recognition programs, and more. These benefits not only support employees’ wellbeing but also enhance their connection to the resort’s luxurious lifestyle offerings.
This position offers the opportunity to be part of a distinguished establishment committed to excellence and innovation in hospitality. Team members contribute daily to an environment that celebrates creativity and honors the rich coastal heritage of Laguna Beach. Whether engaging directly with guests to ensure a seamless and memorable experience or collaborating behind the scenes to maintain the resort's high standards, employees at Surf & Sand Resort enjoy a fulfilling career path with numerous opportunities for advancement within JC Resorts. The company values the individual talents of its team and invests in their professional development through training and recognition programs designed to nurture their skills and expand their career horizons.
As a part of the Surf & Sand Resort team, employees play a pivotal role in crafting bespoke coastal luxury experiences for each guest. The company fosters a culture where team members are encouraged to be creative and passionate, delivering personalized service that transforms a stay into lasting memories. Joining this team means becoming part of a dynamic and supportive community that values enthusiasm, collaboration, and professional growth. Employees enjoy competitive wages, with a base salary beginning at $16.90 per hour or the applicable minimum wage based on jurisdiction. In addition to compensation, the resort offers progressive benefits including complimentary meals, discounts on hotel, golf, and spa services, employee recognition programs, and more. These benefits not only support employees’ wellbeing but also enhance their connection to the resort’s luxurious lifestyle offerings.
This position offers the opportunity to be part of a distinguished establishment committed to excellence and innovation in hospitality. Team members contribute daily to an environment that celebrates creativity and honors the rich coastal heritage of Laguna Beach. Whether engaging directly with guests to ensure a seamless and memorable experience or collaborating behind the scenes to maintain the resort's high standards, employees at Surf & Sand Resort enjoy a fulfilling career path with numerous opportunities for advancement within JC Resorts. The company values the individual talents of its team and invests in their professional development through training and recognition programs designed to nurture their skills and expand their career horizons.
Job Requirements
- High school diploma or equivalent
- Ability to provide exceptional customer service
- Experience in hospitality or related field preferred
- Strong communication skills
- Ability to multitask in a fast-paced environment
- Availability to work flexible hours including weekends and holidays
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Flexibility to work various shifts including weekends and holidays
- Knowledge of local attractions and amenities is an advantage
- Basic computer proficiency
Job Duties
- Provide personalized guest services to enhance guest satisfaction
- Assist guests with inquiries and requests promptly and courteously
- Coordinate with various departments to ensure seamless guest experiences
- Uphold the resort's standards of cleanliness, safety, and luxury
- Participate in team meetings and contribute ideas for service improvement
- Handle guest complaints professionally and resolve issues efficiently
- Maintain detailed records and reports as required
Job Criteria
Experience
No experience required
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
