Valet - Hilton St. Louis at the Ballpark Hotel - (Flexible Days / Flexible Hours) $15.00 an hr. + tips

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

flexible schedule
Opportunities for tips
Employee Discounts
Training and Development
Supportive team environment
Paid Time Off
uniform provided

Job Description

AAA Parking is a well-established, family-operated company with over 65 years of experience in the parking industry. Known for its dedication to quality and professionalism, AAA Parking has built its reputation on providing exceptional service for both its customers and employees. The company embraces the principles of Attitude, Assistance, and Appearance—the three A's—which are core to its mission of delivering the highest standards of integrity, customer care, and professionalism. AAA Parking prides itself on creating a welcoming and supportive environment for its team members, offering a strong sense of community along with opportunities for personal and professional growth.

As a Valet Attendant at AAA Parking, you will be the first and last point of contact for the guests, playing a crucial role in shaping their overall experience. This role is perfect for individuals who enjoy interacting with people, have a polished and professional demeanor, and are committed to providing outstanding customer service. You will have the opportunity to earn extra money while meeting new people and helping create memorable experiences for guests. The position requires a friendly, warm attitude combined with excellent communication skills and a dedication to safety and efficiency.

In this role, you will greet guests warmly upon arrival, assist with their vehicles, open doors, and provide information about the hotel services as well as local attractions. Maintaining the safety and security of the guests' vehicles is paramount, along with managing keys carefully and ensuring that vehicle inspections are conducted appropriately. Collaboration with hotel staff and fellow team members will be a daily part of your responsibilities to guarantee smooth and efficient valet operations. The job also demands maintaining impeccable grooming and adhering to AAA Parking's uniform standards to reflect the high-quality service customers expect. This is a dynamic position requiring physical stamina, as attendants must be able to stand for the duration of their shifts and handle lifting and carrying objects up to specified weights.

AAA Parking offers flexible day shifts with the mandatory requirement of working on weekends due to peak business needs. Whether experienced in hospitality or enthusiastic about starting a career in a high-end customer service role, applicants will find a supportive and rewarding environment at AAA Parking. Background checks and driving record verification are part of the hiring process to ensure the safety and security of all guests and employees. Join the AAA Parking family as a Valet Attendant and become an essential part of a company that values positive attitude, assistance, and appearance, all key factors in creating excellent service experiences.

Job Requirements

  • Must be at least 18 years old
  • Valid driver’s license with a clean driving record
  • Successful completion of background and driving record checks
  • Physical ability to stand 100% of the shift
  • Ability to lift, push, or pull up to 20 pounds and carry up to 10 pounds
  • Flexible schedule with availability on weekends
  • Commitment to maintaining professional appearance and grooming standards

Job Qualifications

  • Previous experience in hospitality or high-end customer service preferred
  • Excellent communication and interpersonal skills
  • Basic English reading, writing, and communication skills
  • Strong attention to detail
  • Ability to handle stressful situations with poise
  • Ability to maintain a positive and professional attitude throughout the shift
  • Ability to collaborate well within a team environment

Job Duties

  • Greet and welcome guests upon arrival and departure
  • Communicate effectively and professionally with guests
  • Open car and hotel doors, assist with coats and luggage
  • Provide information about hotel services and local attractions
  • Assist guests with special needs or disabilities
  • Fill out valet tickets and conduct vehicle damage checks
  • Retrieve and park vehicles efficiently
  • Maintain organized and secure management of keys
  • Maintain clean, professional, and well-groomed appearance
  • Keep valet area clean, organized, and inviting
  • Work closely with hotel staff and colleagues to coordinate operations
  • Support team during busy periods and special events
  • Follow safety protocols and security guidelines
  • Report accidents or incidents immediately
  • Perform routine inspections of valet area and equipment
  • Uphold AAA's Attitude, Appearance, and Assistance standards

Job Criteria

Experience

Entry Level (1-2 years)


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