Valet - Hilton St. Louis at the Ballpark Hotel - (2nd Shift / 3PM - 11PM) $15.00 an hr. + tips

Job Overview

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Compensation

Hourly
Exact $15.00
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Work Schedule

Flexible
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Benefits

flexible schedule
opportunities for growth
Professional work environment
Training and Development
employee recognition programs
Potential for tips
Being part of a prestigious hospitality team

Job Description

Our company is a renowned hospitality service provider specializing in offering premium valet and guest service experiences at some of the most prestigious hotels. Known for our commitment to excellence, we pride ourselves on delivering Aggressive Hospitality that ensures every guest feels welcomed, valued, and satisfied from the moment they arrive until their departure. Our team members are dedicated to upholding the highest standards of professionalism and guest interaction to create memorable and unique experiences. We operate in a fast-paced environment that requires enthusiasm, flexibility, and a genuine passion for customer service. This position is typically part-time or full-time with flexible scheduling to accommodate the dynamic needs of the hospitality industry.

The role of Valet/Guest Service Associate is a vital one, acting as the first and last point of contact for our guests. These associates are responsible for providing a warm welcome, expertly managing the parking and retrieval of guest vehicles, and assisting with directions and information about the hotel and surrounding area. Successful candidates will exhibit excellent communication skills, a positive and upbeat attitude, and a willingness to work outdoors in various weather conditions. The ability to perform physically demanding tasks such as standing for long periods and lifting or moving items of moderate weight is essential. This role demands a high level of attention to detail and the ability to manage stressful situations calmly and effectively. Our company encourages professional appearance consistent with our brand and adherence to safety and operational protocols such as the immediate securing of car keys and following uniform standards. If you enjoy a lively work environment and strive to provide exceptional guest experiences, this role offers rewarding opportunities for growth and development within the hospitality sector.

Job Requirements

  • Must be at least 18 years old
  • Valid driver’s license with a clean driving record
  • Excellent communication and interpersonal skills
  • Basic English reading writing and communication skills
  • Strong attention to detail and ability to handle stressful situations with poise
  • Ability to stand 100% of the shift and meet physical requirements (lift push pull up to 20 pounds carry up to 10 pounds)
  • Flexible schedule based on business needs
  • Successfully pass a background and driving record check

Job Qualifications

  • At least one year of customer service experience
  • Previous experience in hospitality or high-end customer service preferred
  • Excellent communication and interpersonal skills
  • Basic English reading writing and communication skills
  • Ability to handle stressful situations with poise
  • Strong attention to detail
  • Positive and upbeat attitude

Job Duties

  • Acknowledge and greet guests within 30 seconds and provide professional fast fun and friendly service
  • Park and retrieve vehicles
  • Maintain pleasant friendly and professional demeanor with all guests hotel staff and co-workers
  • Practice AAA Basics including immediately securing all keys
  • Adhere to all AAA Parking uniform and appearance standards
  • Ensure all guest's valet experiences are memorable and unique
  • Run fast to retrieve cars
  • Drive slow when presenting cars

Job Criteria

Experience

No experience required


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