Valet Guest Ambassador

Lincoln, NE, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Hourly

Exact $13.50

Work Schedule

Flexible

Weekend Shifts

Benefits

401(k)

Employee Discounts

flexible schedule

Job Description

The hiring establishment is a reputable hotel known for its commitment to exceptional guest services and hospitality. This hotel prides itself on maintaining a welcoming environment that caters to the needs of travelers and visitors seeking comfortable accommodations and outstanding amenities. As a prominent player in the hospitality industry, the hotel offers a blend of traditional charm and modern convenience, making it a preferred destination for guests from diverse backgrounds. The hotel's dedication to customer satisfaction is reflected in its well-trained staff and comprehensive range of services designed to enhance the guest experience.

The role of Valet Guest Ambassad... Show More

Job Requirements

Must have experience in a guest contact position
Must possess a valid driver license with clean driving record
Must have excellent interpersonal communication skills
Previous cash handling experience is preferred
Must have a high school diploma or G.E.D
Must be 21 years of age
Must be able to drive both automatic and shift manual vehicles

Job Qualifications

Experience in a guest contact position
Valid driver license with clean driving record
Excellent interpersonal communication skills
Previous cash handling experience is preferred
High school diploma or G.E.D
Must be at least 21 years of age
Ability to drive both automatic and shift manual vehicles

Job Duties

Be familiar with all hotel services/features and local attractions/activities to respond to guest inquiries accurately
Greet arriving guests/visitors
bid farewell to departing guests/visitors and invite them to return
Communicate parking procedures to guests
Drive airport shuttle for guest pick up and departure
Resolve guest complaints, ensuring guest satisfaction
Monitor and maintain cleanliness, sanitation and organization of assigned work areas
Make sure all public areas/walkways are safe and clutter-free
Efficiently and safely drive guests vehicles to and from assigned parking areas
Accurately fill out key information tickets for each set of keys and store keys accordingly
Consistently and carefully hang keys and pull them from their assigned area
Accurately observe assigned areas for any unauthorized tampering of guests vehicles and report any incidents to the supervisor and/or security
Accurately and thoroughly complete all required operational forms and reports
Consistently demonstrate conscientious cash handling in accordance with departmental procedures

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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