Valet Drivers - Surety Hotel - Morning shift

Towne Park is a dedicated hospitality services company that prioritizes making a meaningful impact through exceptional guest experiences. Known for its commitment to delivering high-quality service, Towne Park serves a wide range of clients including patients, visitors, and guests across various locations. With a mission centered around creating smiles and brightening days, Towne Park emphasizes compassionate, friendly, and efficient service as the foundation of its operations. As a well-established hospitality organization, Towne Park offers a work environment where employees have the unique opportunity to affect positive experiences for millions of people they serve, from comforting anxious patients and their families to assisting guests exploring new cities.

Towne Park's employee culture is founded on the belief that every interaction matters. When guests, clients, or team members respond with a smile, it reaffirms the company's purpose and commitment. This philosophy makes Towne Park a welcoming place to build a rewarding career in hospitality. The company provides competitive compensation and benefits to its employees, reinforcing its dedication to their wellbeing and growth.

The Valet Driver position at Surety Hotel in Des Moines offers an exciting opportunity to be part of this impactful hospitality team. Starting pay ranges between $18 and $20 per hour, inclusive of cash tips received daily. Both full-time and part-time employees have access to benefits such as medical, dental, and vision insurance. No previous experience is required, making this role accessible to individuals eager to enter the hospitality industry. While the preferred shift is morning, the work schedule is flexible, covering weekdays, weekends, holidays, and all shifts.

As a Valet Driver, you will be the first and last impression guests have of the hotel, providing attentive and courteous service that enhances their overall experience. Responsibilities include promptly and safely parking and retrieving guests’ vehicles, assisting with luggage, and welcoming each guest with a professional demeanor. The role demands strong customer service skills, attention to detail, and a commitment to safety. In addition to vehicle care, the Valet Driver assists with directions, assists with guest inquiries, and ensures clear communication about parking rates and retrieval procedures.

This position is fairly routine but requires adherence to operational guidelines to maintain seamless service. You will operate in a physically active environment, much of the work being outdoors and possibly involving exposure to varying weather conditions. Physical demands may involve lifting and moving objects up to 100 pounds and performing tasks such as walking, running, crouching, and climbing stairs. The ideal candidate holds a valid driver's license, has basic math and communication skills, and possesses the ability to efficiently manage guest interactions.

Working for Towne Park means becoming a part of a team that values respect, teamwork, and service excellence. The company offers benefits including accident, critical illness, and hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan with eligibility depending on job classification and hours worked. This role, while providing a stable and structured routine, also offers growth potential within the hospitality industry. Towne Park believes in empowering associates to take pride in their contributions as every role supports creating memorable moments for guests and making a difference in their day-to-day lives.