Valet Drivers - Surety Hotel - Morning shift

Towne Park is a hospitality services company dedicated to creating exceptional experiences by providing outstanding service to millions of patients, visitors, and guests across various locations. Known for its commitment to compassionate and professional interactions, Towne Park strives to ensure every customer, client, and team member feels valued and cared for. With a focus on making a meaningful impact on people’s lives, Towne Park employs individuals who take pride in brightening someone's day through attentive, courteous, and efficient service. The company operates in the hospitality sector, specializing in valet and guest services mostly in hotel and healthcare environments, emphasizing safety, reliability, and customer satisfaction.

The Valet Driver role at Surety Hotel in Des Moines, offered by Towne Park, comes with competitive compensation starting at $18 to $20 per hour plus daily cash tips. Both full-time and part-time employees can take advantage of benefits that include medical, dental, and vision insurance, along with additional offerings such as accident, critical illness, and hospital indemnity insurance, telemedicine, and a 401k retirement savings plan. This is an excellent entry-level position that requires no prior experience, with a preference for morning shift availability.

As a Valet Driver, you will play a crucial role in delivering superior customer service by parking and retrieving vehicles safely and promptly, assisting guests with their luggage, and ensuring a welcoming and professional atmosphere at the property. This position involves regular interaction with guests, requiring a friendly demeanor, effective communication skills, and the ability to provide relevant information about the hotel, local attractions, and services. The role is physically demanding, involving outdoor work under various weather conditions and the occasional need to lift heavy items. Candidates must have a valid driver’s license and be comfortable driving vehicles, including manual transmissions and performing parking maneuvers such as parallel parking.

Working within a team, you will be responsible for maintaining the accuracy of ticketing information for each vehicle, handling payments related to parking when necessary, and providing detailed assistance to guests who require support with directions, reservations, and other inquiries. Towne Park highly values safety, professionalism, and the capacity to work within specified guidelines while delivering a seamless customer experience.

This opportunity not only offers competitive pay and comprehensive benefits but also a chance to be part of a company that values making a positive difference in every encounter. Towne Park is committed to the personal and professional growth of its associates, promoting a supportive work environment and encouraging employees to contribute to the company’s mission of creating smiles every day. If you are someone who enjoys interacting with people, takes pride in excellent service, and meets the physical demands of the role, this valet driver position at Surety Hotel represents a rewarding career path to explore.