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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
401k plan
Job Description
Towne Park is a hospitality services company dedicated to creating exceptional experiences by providing outstanding service to millions of patients, visitors, and guests across various locations. Known for its commitment to compassionate and professional interactions, Towne Park strives to ensure every customer, client, and team member feels valued and cared for. With a focus on making a meaningful impact on people’s lives, Towne Park employs individuals who take pride in brightening someone's day through attentive, courteous, and efficient service. The company operates in the hospitality sector, specializing in valet and guest services mostly in hotel and healthcare environments, emphasizing safety,... Show More
Job Requirements
- High school diploma or equivalent
- Must hold a valid driver's license for the state you are applying to work or within a commutable distance
- One month related experience or equivalent education and training
- Ability to provide friendly and professional customer service
- Ability to operate a motor vehicle safely
- Ability to perform physical tasks including lifting up to 100 pounds
- Willingness to work outdoors in various weather conditions
- Availability for morning shift preferred
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver's license for the state or within a commutable distance
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys
- Collect claim checks from all guests prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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