
Valet Drivers - OSU Wexner Medical Center - $15/hr plus tips and bonuses
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k Retirement Plan
Job Description
Towne Park is a hospitality services company dedicated to creating smiles by delivering exceptional experiences to millions of patients, visitors, and guests every day. As a leader in the hospitality industry, Towne Park emphasizes compassionate service that eases anxiety for patients and families while creating memorable experiences for guests in new cities. The company is committed to fostering a positive work environment where employees can make a difference and bring joy to those they serve. Recognized for its focus on exceptional guest service, Towne Park offers careers that are rewarding both professionally and personally, giving team members meaningful opportunities to impact the lives of others through their work. The company upholds a culture centered on respect, friendliness, and professionalism, ensuring that every interaction leaves a lasting positive impression. Towne Park provides comprehensive benefits, competitive wages, and diverse shift schedules to accommodate the needs of its workforce, supporting both full-time and part-time employees in their career growth and well-being.
The role of the Hospital Valet Driver at OSU Wexner Medical Center, Main Campus, is a vital position within Towne Park that combines hospitality with operational efficiency. Starting pay for this role is $15 per hour, supplemented with tips and bonuses that reward excellent service and performance. This position requires no prior experience, making it accessible to a wide range of applicants interested in joining the hospitality field. The Hospital Valet Driver is responsible for providing outstanding guest service by parking and retrieving vehicles promptly and safely, assisting guests with luggage where applicable, and ensuring a smooth and pleasant valet experience. Shifts include weekdays with mid, second, and overnight options, offering flexibility to employees. This role not only contributes to the convenience and satisfaction of guests but also plays a crucial part in maintaining order and safety within the parking operations at a busy medical center.
Beyond the basic duties, Towne Park equips its employees with training and support to excel in guest interaction, problem-solving, and operational tasks. The Hospital Valet Driver position demands a pleasant and professional demeanor, excellent communication skills, and the ability to work under routine supervision while following established procedures. Employees in this role often engage with a diverse population, including patients, hospital staff, and visitors, making a strong commitment to customer service essential. The job also requires physical endurance due to outdoor working conditions and tasks that include sitting, standing for extended periods, and occasional lifting of objects. Towne Park ensures that reasonable accommodations are made to support individuals with disabilities in fulfilling their job functions. This opportunity is ideal for individuals seeking an entry-level position in hospitality with potential for growth, competitive wages, and a supportive company culture focused on making a positive difference every day.
The role of the Hospital Valet Driver at OSU Wexner Medical Center, Main Campus, is a vital position within Towne Park that combines hospitality with operational efficiency. Starting pay for this role is $15 per hour, supplemented with tips and bonuses that reward excellent service and performance. This position requires no prior experience, making it accessible to a wide range of applicants interested in joining the hospitality field. The Hospital Valet Driver is responsible for providing outstanding guest service by parking and retrieving vehicles promptly and safely, assisting guests with luggage where applicable, and ensuring a smooth and pleasant valet experience. Shifts include weekdays with mid, second, and overnight options, offering flexibility to employees. This role not only contributes to the convenience and satisfaction of guests but also plays a crucial part in maintaining order and safety within the parking operations at a busy medical center.
Beyond the basic duties, Towne Park equips its employees with training and support to excel in guest interaction, problem-solving, and operational tasks. The Hospital Valet Driver position demands a pleasant and professional demeanor, excellent communication skills, and the ability to work under routine supervision while following established procedures. Employees in this role often engage with a diverse population, including patients, hospital staff, and visitors, making a strong commitment to customer service essential. The job also requires physical endurance due to outdoor working conditions and tasks that include sitting, standing for extended periods, and occasional lifting of objects. Towne Park ensures that reasonable accommodations are made to support individuals with disabilities in fulfilling their job functions. This opportunity is ideal for individuals seeking an entry-level position in hospitality with potential for growth, competitive wages, and a supportive company culture focused on making a positive difference every day.
Job Requirements
- high school diploma or general education degree (GED)
- valid driver’s license and clean driving record
- at least 18 years of age
- able to pass a criminal background and drug screen
- one month related experience and/or training or equivalent combination of education and experience
Job Qualifications
- high school diploma or general education degree (GED)
- a valid driver's license and clean driving record
- must be at least 18 years of age and be able to pass a criminal background and drug screen
- one month related experience and/or training or equivalent combination of education and experience
- knowledge of principles and processes for providing customer and personal services
- ability to read and write standard English language
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to write simple correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- ability to understand 24 hour and military time systems
- ability to understand rates applicable to time passed
- ability to operate a manual transmission is highly desirable
- perform parallel parking
Job Duties
- maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- acknowledges and greets guests within five feet with a professional and friendly demeanor
- uses guest last names during interactions
- uses salutation of the day and welcomes guests to the location
- practices proper Towne Park phone etiquette
- posts up in designated areas when not completing tasks
- parks and retrieves vehicles while driving slowly and cautiously
- assists guests with bell services and luggage storage as needed
- opens all vehicle and hotel doors for guests
- assists guests with directions, taxis, reservations and other inquiries
- provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- delivers messages, items and/or guest amenities as requested
- shuttles guests to appropriate places that are approved by the location
- explains parking rates and retrieval procedures to guests upon arrival
- issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- calculates and collects revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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