Valet Drivers - One Hotel, Nashville

Towne Park is a dedicated hospitality services company renowned for its commitment to creating exceptional experiences for its guests, clients, and employees. Specializing in parking service management and guest hospitality, Towne Park operates at various locations including hospitals, airports, entertainment venues, and corporate centers. The company prides itself on making a positive impact on the millions of patients, visitors, and guests it serves by providing compassionate, efficient, and friendly service that eases anxieties and enhances every guest's experience. With a workforce dedicated to creating smiles every day, Towne Park's culture centers on teamwork, respect, and making a difference in the hospitality industry. Being part of Towne Park means joining a team that values each individual’s contribution and encourages personal growth and professional advancement in a rewarding, people-focused environment.

The Guest Service Associate role at Towne Park is an integral part of this mission where hospitality meets operational excellence. This position involves delivering attentive and friendly service while managing the safe parking and retrieval of guest vehicles. Guest Service Associates assist guests with their luggage, offer valuable information on the facility amenities and local area, and provide support throughout guests’ arrivals and departures. The role requires engaging with guests in a professional and courteous manner, including greeting guests promptly and using their last names to personalize interactions. Associates must demonstrate excellent communication skills, a keen attention to detail, and a strong sense of responsibility as they handle keys, issue claim checks, and manage revenue collection.

This position demands physical stamina as the majority of work occurs outdoors in varying weather conditions, and involves lifting and moving luggage and occasionally exerting considerable physical effort. Towne Park offers competitive and fair compensation based on experience, skills, and location, with flexible work schedules covering weekdays, weekends, holidays, and all shifts. Employees gain access to insurance benefits such as accident, critical illness, and hospital indemnity insurance, as well as telemedicine options and a 401k retirement savings plan, subject to eligibility requirements. Towne Park emphasizes a supportive work environment where reasonable accommodations are provided, and team members can thrive in a role that offers meaningful interactions and an opportunity to make a difference every day.