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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $7.00 - $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Bonus Pay
Job Description
Omni Hotel in Nashville is a prestigious and highly regarded hospitality establishment known for delivering exceptional guest experiences through its luxurious accommodations and outstanding service. As part of the Omni Hotels & Resorts family, this property offers an unparalleled blend of comfort, elegance, and convenience in the vibrant city of Nashville. Omni Hotel Nashville is dedicated to creating memorable stays for its guests, catering to both leisure and business travelers with its top-tier amenities, prime location, and friendly, professional staff. Employers at Omni Hotel place great emphasis on fostering a welcoming environment and providing opportunities for career growth within the... Show More
Job Requirements
- Hold a valid driver’s license for the state applied or within commutable distance
- High school diploma or GED
- One month related experience and/or training or equivalent combination of education and experience
- Ability to safely operate a vehicle and observe parking procedures
- Must be able to handle physical demands including lifting up to 100 pounds occasionally
- Availability to work various shifts including weekdays, weekends, and holidays
- Ability to work outdoors in varying weather conditions
- Strong customer service skills
- Ability to communicate effectively with guests and team members
- Compliance with company policies and procedures
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state you are applying to work or within a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to present information effectively in one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication, and division with units of American money
- Ability to understand 24 hour and military time systems
- Ability to operate a manual transmission highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests
- Issue claim checks after receiving vehicle keys and collect claim checks before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey, and claim check receipt
- Consistently complete location on all key tags after parking vehicles
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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