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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $11.50
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k Retirement Plan
Bonus Pay
Paid Time Off
Job Description
Towne Park is a renowned hospitality services company dedicated to delivering exceptional experiences to millions of patients, visitors, and guests across various locations. The company prides itself on creating smiles by providing compassionate and attentive service, whether that means easing the anxiety of a patient and their family, creating memorable experiences for guests visiting new cities or aiding colleagues within the organization. Towne Park's culture emphasizes making a difference every day through impactful interactions with customers, clients, and team members. This approach has helped establish Towne Park as a leader in the hospitality and valet services industry, committed to excellence... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license and clean driving record
- At least 18 years of age
- Pass criminal background and drug screening
- One month related experience or training or equivalent education
- Knowledge of customer service principles
- Ability to read and write English
- Basic math skills
- Ability to comprehend instructions and correspondence
- Ability to present information clearly
- Ability to operate a manual transmission preferred
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- A valid driver’s license and clean driving record
- Must be at least 18 years of age
- Ability to pass a criminal background check and drug screen
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend and write simple correspondence
- Ability to present information effectively in one-on-one and small group situations
- Basic math skills including addition, subtraction, multiplication, division using American money units
- Ability to understand 24 hour and military time systems
- Ability to understand applicable rates
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with guests, co-workers, and clients
- Acknowledge and greet guests within five feet using guest last names
- Practice proper Towne Park phone etiquette and post up in designated areas when not completing tasks
- Park and retrieve vehicles driving slowly and cautiously
- Assist guests with bell services and luggage storage
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and inquiries
- Provide information about hotel outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
No experience required
Job Location
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