Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Competitive hourly pay
daily cash tips
Job Description
Towne Park is a renowned hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. As a leader in the parking and valet industry, Towne Park prides itself on delivering compassionate and efficient service that eases the anxiety of patients and their families, provides memorable stays to visitors, and supports colleagues in a collaborative environment. The company’s core mission is to make a lasting impact by creating smiles through exceptional hospitality, making every day an opportunity to brighten someone else’s day. Towne Park fosters a supportive workplace culture where employees can grow... Show More
Job Requirements
- Must hold a valid driver’s license for the state of employment or commutable distance
- High school diploma or GED
- One month related experience and/or training or equivalent education and experience
- Ability to communicate effectively in English
- Physical ability to lift up to 100 pounds occasionally and perform duties such as standing, walking, and stooping
- Willingness to work flexible schedules including weekends, holidays, and various shifts
- Ability to operate vehicles safely, preferably including manual transmission
- Reliable and punctual
- Ability to understand and follow operational procedures and safety guidelines
Job Qualifications
- High school diploma or general education degree (GED)
- Valid driver’s license for the state of employment or within commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer service principles and processes
- Ability to read and write standard English
- Ability to comprehend and write simple instructions and correspondence
- Ability to effectively present information in one-on-one and small group settings
- Ability to add and subtract three digit numbers and perform multiplication and division with 10s and 100s
- Ability to understand 24-hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly, and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations, and other inquiries
- Provide guests with information about outlets, meeting rooms, amenities, and local attractions
- Deliver messages, items, and guest amenities as requested
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys and collect claim checks prior to issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey, and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Location
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