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Job Overview
Employment Type
Temporary
Full-time
Part-time
Hourly
Compensation
Hourly
Range $11.00 - $18.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to creating exceptional experiences for millions of patients, visitors, and guests across various locations. Known for its commitment to compassionate and attentive service, Towne Park ensures each interaction leaves a positive impact, whether it involves easing a patient's anxiety, enhancing a guest's travel experience, or supporting colleagues in a collaborative environment. The company prides itself on fostering a workplace where employees can make a difference every day by delivering outstanding service that creates smiles and memorable moments. Towne Park operates in the hospitality sector, providing services primarily focused on guest parking,... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for applicable state or commutable distance
- One month related experience or training or equivalent
- Ability to read and write in English
- Ability to comprehend simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively communicate with guests and coworkers
- Ability to perform basic arithmetic involving money
- Ability to understand 24 hour and military time
- Ability to understand parking rates and procedures
- Ability to operate a manual transmission
- Ability to perform parallel parking
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state or within commutable distance
- One month related experience or training, or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read, write and comprehend standard English
- Ability to effectively present information in one-on-one and small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication and division
- Understanding of 24 hour and military time systems
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with guests, co-workers and clients
- Greet guests within five feet with a professional and friendly demeanor using guest last names
- Use salutation of the day and welcome guests to the location, practice proper phone etiquette
- Park and retrieve vehicles while driving slowly and cautiously, assist guests with bell services and luggage storage
- Open vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and inquiries
- Provide information about outlets, meeting rooms and amenities
- Deliver messages, items and guest amenities
- Shuttle guests to approved locations
- Explain parking rates and retrieval procedures, issue claim checks after receiving vehicle keys
- Collect claim checks prior to issuing keys
- Complete and maintain ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue when needed
Job Criteria
Experience
No experience required
Job Location
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