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Valet Drivers - Blackwell Inn - Columbus

Job Overview

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Employment Type

Temporary
Full-time
Part-time
Hourly
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Compensation

Hourly
Range $15.00 - $18.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan

Job Description

Towne Park is a reputable company specializing in parking management services, renowned for delivering exceptional guest experiences at various locations including hotels, airports, and commercial establishments. One of their key properties is the Blackwell Inn in Columbus, an esteemed hotel known for its quality hospitality services and commitment to guest satisfaction. Towne Park prides itself on offering reliable and efficient parking solutions while ensuring safety and professionalism, making it a leader in its industry. The company is dedicated to fostering a positive work environment with competitive compensation and benefits, aiming to attract motivated individuals who value service excellence and teamwork.

The Valet Driver position at Blackwell Inn offers an exciting opportunity to join a dynamic team in a fast-paced yet welcoming environment. This role is designed for individuals who enjoy interacting with guests and delivering outstanding service with a friendly and professional demeanor. Starting pay ranges from $15 to $18 per hour, with additional potential for daily cash tips, making it a financially rewarding opportunity. No previous experience is necessary, as comprehensive on-the-job training is provided to ensure all employees are fully prepared to excel in their duties.

Valet Drivers play an essential part in shaping the first and last impressions guests have of the Blackwell Inn. Responsibilities include safely parking and retrieving vehicles while assisting guests with their luggage, enhancing the overall hospitality experience. The role requires attentiveness, courtesy, and the ability to work all shifts, including weekdays, weekends, and holidays, to accommodate the diverse schedules of hotel guests. Towne Park supports its employees by offering valuable benefits such as medical, dental, and vision insurance, among other perks. This position provides both full-time and part-time opportunities, catering to various availability preferences.

In this role, employees will engage directly with guests, maintaining a pleasant and professional demeanor, greeting guests personally, and utilizing respectful communications techniques such as using guests’ last names. In addition to driving responsibilities, Valet Drivers will assist guests with directions, taxi arrangements, reservations, and provide information about the hotel and local attractions. The position requires attention to detail in handling vehicle claim checks, parking tickets, and collecting payments when necessary, ensuring operational efficiency and accuracy.

Candidates will benefit from working in an environment that values safety, respect, and customer satisfaction. The company emphasizes the well-being of its staff by offering accommodations for disabilities and recognizing the physical demands of the role, which include prolonged standing, walking, lifting of up to 100 pounds, and exposure to varying weather conditions. This role also offers a unique chance to gain valuable experience in hospitality and customer service industries, opening doors for future career advancement within Towne Park or the wider hospitality sector.

Overall, the Valet Driver role at Blackwell Inn, facilitated by Towne Park, represents a comprehensive opportunity for individuals seeking a stable job with excellent compensation, strong benefits, and professional growth in a supportive company environment. The combination of customer interaction, operational responsibility, and teamwork makes this a fulfilling career choice for dedicated service-oriented individuals.

Job Requirements

  • High school diploma or GED
  • Valid driver’s license
  • One month related experience or training or equivalent education and experience
  • Ability to read and write standard English
  • Ability to comprehend simple instructions and correspondence
  • Ability to write simple correspondence
  • Ability to present information effectively
  • Basic math skills including addition, subtraction, multiplication and division
  • Understanding of 24 hour and military time
  • Understanding of applicable rates
  • Ability to operate manual transmission highly desirable
  • Ability to perform parallel parking

Job Qualifications

  • High school diploma or general education degree (GED)
  • Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
  • One (1) month related experience and/or training or equivalent combination of education and experience
  • Knowledge of principles and processes for providing customer and personal services
  • Ability to read and write standard English language
  • Ability to read and comprehend simple instructions, short correspondence and memos
  • Ability to write simple correspondence
  • Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
  • Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
  • ability to perform these operations using units of American money
  • Ability to understand 24 hour and military time systems
  • Ability to understand rates applicable to time passed
  • Ability to operate a manual transmission is highly desirable
  • Ability to perform parallel parking

Job Duties

  • Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
  • Acknowledge and greet guests within five feet with a professional and friendly demeanor
  • Use guest last names during interactions
  • Practice proper Towne Park phone etiquette
  • Post up in designated areas when not completing tasks
  • Park and retrieve vehicles while driving slowly and cautiously
  • Assist guests with bell services and luggage storage as needed
  • Open all vehicle and hotel doors for guests
  • Assist guests with directions, taxis, reservations and other inquiries
  • Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
  • Deliver messages, items and/or guest amenities as requested
  • Shuttle guests to appropriate places that are approved by the location
  • Explain parking rates and retrieval procedures to guests upon arrival
  • Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
  • Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
  • Consistently complete location on all key tags after parking vehicle
  • Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

No experience required


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