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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company dedicated to providing exceptional experiences that make a difference to the millions of patients, visitors, and guests they serve every day. With a strong commitment to creating smiles through compassionate service, Towne Park focuses on delivering hospitality that eases anxiety, provides memorable guest experiences, and fosters a supportive atmosphere for both customers and employees. The company prides itself on being a place where employees can make a meaningful impact and genuinely brighten someone else's day through their work. Towne Park operates in various locations, often serving hospitals, hotels, and other facilities that... Show More
Job Requirements
- High school diploma or GED
- Valid driver’s license for the applicable state or within commutable distance
- One month related experience and/or training, or equivalent education and experience
- Ability to provide friendly and professional customer service
- Ability to communicate effectively in English
- Ability to handle physical demands including lifting up to 100 pounds occasionally
- Ability to work outdoor in various weather conditions
- Ability to operate a vehicle safely and follow parking procedures
- Ability to follow directions and established operational procedures
- Must be able to stand or walk for extended periods
- Ability to work assigned shifts without weekend requirement
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
- One (1) month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- Ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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