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Valet Driver - The Shinola Hotel

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $13.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP+, a Metropolis company, is a cutting-edge artificial intelligence firm specializing in real-world applications, particularly in the parking industry. With a strong foundation built on computer vision technology, SP+ offers innovative solutions that transform conventional parking experiences into seamless, checkout-free services. By eliminating the hassle of managing tickets, machines, apps, or credit cards, SP+ enables drivers to effortlessly "drive in and drive out" without any interruptions or delays. This approach not only enhances convenience but also redefines how people interact with everyday mobility services.

As the largest parking network in America, SP+ boasts a workforce of over 23,000 employees who power mobility solutions across more than 4,000 locations throughout North America and Europe. The company's commitment to reinventing parking revolves around its core mission to improve a ubiquitous aspect of daily life that affects millions of people every day. Recognizing that parking is integral to the functioning of cities, workplaces, and leisure venues, SP+ aims to make this essential service more efficient, accessible, and enjoyable.

SP+ is currently seeking dedicated and personable Valet Drivers to join its dynamic team in Detroit, Michigan. This role offers an hourly pay rate of $13, supplemented by the opportunity to earn tips. Valet Drivers at SP+ play a critical role in delivering an exceptional customer experience by providing friendly and professional service while ensuring the safe and secure handling of vehicles. The position is ideal for individuals who are not only skilled drivers but also enjoy engaging with people and problem-solving in fast-paced environments.

A Valet Driver at SP+ is responsible for maintaining a high standard of safety and customer care, including conducting thorough vehicle inspections and clearly communicating valet services and rates to clients. This role demands adherence to local traffic laws, careful reporting of any incidents or issues, and a strong knowledge of the area's streets and landmarks to facilitate smooth and timely vehicle retrieval and parking operations.

SP+ values its employees and supports their growth within the company. Many current team members began their careers as valets and have advanced through the ranks, reflecting the organization's commitment to nurturing talent. The company champions diversity, ingenuity, and integrity, encouraging employees to embrace innovation and work inclusively while maintaining the highest ethical standards.

In addition to competitive compensation and tip income, SP+ provides eligible employees with a comprehensive benefits package. This includes medical, dental, and vision insurance plans, flexible spending accounts, long-term and short-term disability coverage, life and accident insurance, a 401k retirement plan, and paid time off. These benefits underscore SP+'s dedication to employee well-being and financial security.

The Valet Driver role requires obtaining a Parking Attendant License, affirming the company’s commitment to regulatory compliance and professional standards. Physical demands include the ability to stand, walk, handle cash and equipment, occasionally sit, climb, or balance, and lift items up to 25 pounds. SP+ ensures that reasonable accommodations are available to support employees with disabilities.

SP+ is an equal opportunity employer that fosters a workplace free from discrimination and harassment. The company actively recruits, hires, trains, and promotes individuals regardless of race, color, religion, sex, age, national origin, citizenship, marital status, sexual orientation, veteran status, gender identity, disability, or any other protected characteristic. This inclusive environment supports employees' rights and encourages respect and dignity.

As part of its hiring process, SP+ may utilize automated employment decision tools to assess applicants against job qualifications, ensuring fairness and consistency in candidate evaluations. Personal data collected during this process may be retained as necessary and may become part of official employee records upon hiring. Applicants seeking accommodations or information about data retention policies may contact the company’s recruitment team directly.

Joining SP+ as a Valet Driver offers a valuable opportunity to be part of an innovative company that is reshaping the future of parking and mobility. If you are motivated to excel in a customer-focused environment and value teamwork, safety, and excellent service, SP+ welcomes your application to help continue building a pioneering parking experience.

Job Requirements

  • Obtain a Parking Attendant License
  • Be able to stand, walk and use hands to handle cash and equipment regularly
  • Be able to sit, climb or balance occasionally
  • Be able to lift and/or move up to 25 pounds occasionally
  • Be eligible to work in the United States
  • Have a valid state driver’s license and an acceptable driving record
  • Be punctual and maintain a professional appearance
  • Be able to communicate effectively with customers and team members

Job Qualifications

  • A valid state driver’s license, current address, and acceptable driving record
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • Inspect every vehicle before safely parking it, noting all findings
  • Explain valet rates to customers
  • Observe traffic laws and safe driving practices
  • Report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • Come to work in your clean uniform every scheduled shift, on time, and ready to work
  • Remain in complete uniform for the entirety of your shift
  • Assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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