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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $9.30 - $13.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a reputable company specializing in parking management services with a strong presence in hotel and event locations across the United States. The company is committed to delivering exceptional guest experiences through professional, friendly, and efficient service while ensuring the safety and security of vehicles. Towne Park emphasizes competitive, fair, and commensurate compensation for its employees, reflecting their skills, experience, and location. This focus on excellence and guest satisfaction has made Towne Park a preferred valet and parking services provider in the hospitality industry.
The role of a Valet Driver at Towne Park, based at Hotel Cle... Show More
The role of a Valet Driver at Towne Park, based at Hotel Cle... Show More
Job Requirements
- High school diploma or general education degree (GED)
- A valid driver’s license and clean driving record
- Must be at least 18 years of age
- Ability to pass a criminal background check and drug screen
- One month related experience and/or training or equivalent combination of education and experience
- Ability to operate a manual transmission is highly desirable
- Physical ability to lift up to 100 pounds occasionally
- Ability to work all shifts including weekdays, weekends and holidays
Job Qualifications
- High school diploma or general education degree (GED)
- A valid driver’s license and clean driving record
- Must be at least 18 years of age
- Ability to read and write standard English
- Ability to comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations
- Ability to add and subtract three digit numbers and to multiply and divide with 10s and 100s
- Ability to perform calculations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Knowledge of principles and processes for providing customer and personal services
- One month related experience and/or training or equivalent combination of education and experience
Job Duties
- Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledges and greets guests within five feet with a professional and friendly demeanor
- Uses guest last names during interactions
- Uses salutation of the day and welcomes guests to the location
- Practices proper Towne Park phone etiquette
- Posts up in designated areas when not completing tasks
- Parks and retrieves vehicles while driving slowly and cautiously
- Assists guests with bell services and luggage storage as needed
- Opens all vehicle and hotel doors for guests
- Assists guests with directions, taxis, reservations and other inquiries
- Provides guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Delivers messages, items and/or guest amenities as requested
- Shuttles guests to appropriate places that are approved by the location
- Explains parking rates and retrieval procedures to guests upon arrival
- Issues claim checks only after receiving vehicle keys and collects claim checks from all guests prior to issuing keys
- Consistently completes and maintains all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently completes location on all key tags after parking vehicle
- Calculates and collects revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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