Valet Driver - Crile Building

Cleveland, OH, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Range $15.00 - $17.00

Work Schedule

Day Shifts

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k Retirement Plan

Job Description

Towne Park is a leading hospitality services company dedicated to providing exceptional guest experiences across the various locations it serves. Known for its commitment to customer satisfaction and operational excellence, Towne Park specializes in valet parking, guest assistance, and event parking management. The company’s mission centers around creating smiles and memorable moments through attentive, friendly, and professional service. Towne Park operates in environments ranging from hospitals, hotels, and urban centers, ensuring a seamless and welcoming interaction for guests, patients, and visitors alike. With a strong focus on employee development, Towne Park fosters a supportive and inclusive workplace culture where associates... Show More

Job Requirements

High school diploma or equivalent
Valid driver’s license for the state applying to work or within commutable distance
One month of related experience or training or equivalent combination of education and experience
Ability to read, write and comprehend English
Ability to operate a vehicle safely
Physical ability to lift up to 100 pounds occasionally and up to 50 pounds frequently
Willingness to work outdoors in various weather conditions
Ability to stand or walk for extended periods
Availability for morning shifts with no weekends required

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state where applying
One month of related experience and/or training or equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations
Ability to add, subtract, multiply and divide with units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Ability to perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Post up in designated areas when not completing tasks
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to appropriate places approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt
Calculate and collect revenue for vehicles when needed

Job Criteria

Experience

Entry Level (1-2 years)

Job Location

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