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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company committed to creating exceptional experiences that leave a positive impact on the millions of patients, visitors, and guests they serve every day. With a keen focus on compassionate, attentive, and friendly service, Towne Park stands out as a company where employees do more than just work—they make meaningful impacts in the lives of others. Whether easing the anxiety of a patient and their family, providing memorable guest experiences in new cities, or supporting fellow colleagues, Towne Park fosters an environment where every day brings new opportunities to make a difference and create... Show More
Job Requirements
- High school diploma or equivalent
- Valid driver’s license for the relevant state or a commutable distance
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of customer and personal service principles
- Ability to read and write in English
- Ability to understand and follow simple instructions and correspondence
- Strong communication skills for presenting information effectively
- Basic math skills including operations with money
- Understanding of 24 hour and military time systems
- Physical ability to perform job duties including parking and retrieving vehicles safely
- Ability to work outdoors for extended periods
- Ability to lift up to 100 pounds
- Ability to perform parallel parking and operate manual transmission preferred
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One month related experience and/or training or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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