Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $9.00 - $15.00
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability insurance
Short term disability insurance
Life insurance
accident insurance
401k plan
Paid Time Off

Job Description

SP Plus, a Metropolis company, is an innovative artificial intelligence company dedicated to enhancing real-world experiences through cutting-edge technology. Specializing in computer vision, SP Plus supports checkout-free parking solutions that eliminate the need for tickets, machines, apps, or credit cards by enabling seamless vehicle access — drivers simply "drive in and drive out." As the largest parking network in America, SP Plus employs over 23,000 team members who manage mobility at more than 4,000 locations across North America and Europe. The company's mission is to revolutionize parking because it plays an essential role in daily life for millions of people. This innovative approach not only simplifies parking but also sets the stage for future checkout-free experiences in various everyday environments, making living, working, and playing more enjoyable by saving valuable time.

The Valet Driver position at SP Plus offers a unique opportunity to be part of this transformative industry. Valet drivers at SP Plus serve as the face of the company, interacting warmly with customers and ensuring that their parking experience is smooth, safe, and pleasant. This role involves more than just parking cars; it’s about delivering exceptional customer service while maintaining safety standards and upholding the company’s core values of Ingenuity, Diversity, and Integrity. Employees in this role have the benefit of working within a supportive team environment committed to individual growth and career development, with many current team members having advanced from valet positions. This job provides flexible employment with competitive wages ranging from $9 to $15 per hour plus tips, making it an excellent starting point for those looking to build a career in customer service or transportation-related fields. The company also emphasizes a safe working environment, requiring COVID-19 vaccination as a condition of employment while accommodating valid exemptions. Valet drivers will be well-trained to handle client interactions, vehicle inspections, and ensure compliance with local traffic laws, all while contributing to SP Plus’s vision of reinventing parking through technology and outstanding service.

Job Requirements

  • Valid state driver’s license
  • Current address
  • Acceptable driving record
  • Ability to safely drive a vehicle with a manual transmission is a plus
  • Availability to work special shifts including 2nd, 3rd shift, and/or weekends
  • Proof of legal eligibility to work in the U.S.
  • Ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • Ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • Ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events at work

Job Qualifications

  • Valid state driver’s license with a good driving record
  • Ability to provide accurate information to customers and respond professionally to complaints
  • Ability to read, write, add, and subtract US currency
  • Ability to comprehend instructions, emails, and memos
  • Ability to follow written and verbal instructions and adapt calmly to changes, delays, and unexpected events during work
  • COVID-19 vaccination in compliance with company policy, subject to accommodations

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • Inspect every vehicle before safely parking it, noting all findings
  • Explain valet rates to customers
  • Observe traffic laws and safe driving practices
  • Report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • Know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • Come to work in your clean uniform every scheduled shift, on time, and ready to work
  • Remain in complete uniform for the entirety of your shift
  • Assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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