Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal employment opportunity

Job Description

SP+, a Metropolis company, is an innovative artificial intelligence firm dedicated to revolutionizing the real-world experience through cutting-edge computer vision technology. Our primary focus is delivering checkout-free parking solutions, eliminating the inconvenience of tickets, machines, apps, or credit cards. This allows customers to simply drive in and drive out, making the parking process seamless and hassle-free. As the largest parking network in America, SP+ proudly employs over 23,000 professionals who manage mobility at more than 4,000 locations across North America and Europe. Our immense network and relentless drive to modernize parking allow us to dramatically improve the way people live, work, and play.

At SP+, we recognize the pivotal role parking plays in everyday life, impacting virtually everyone. That is why we are committed to reinventing parking experiences, moving towards greater efficiency, convenience, and accessibility. We aspire to power checkout-free experiences everywhere, thus providing individuals with back their most valuable asset—time. Our technology and dedicated teams are redefining mobility standards, making everyday experiences at work, home, and leisure not just functional but remarkable.

We are currently seeking safe, courteous, and customer-oriented Valet Drivers to join our dynamic team in New Orleans, LA. This role is essential in maintaining our high standards of customer service and operational excellence. As a Valet Driver, you will be the face of SP+, warmly welcoming customers and ensuring their vehicles are parked safely and efficiently. You will collaborate closely with experienced teammates who foster a supportive and success-driven environment, many of whom have advanced from entry-level valet positions within our company.

This position is ideally suited for individuals who enjoy interacting with people and thrive in a fast-paced environment where safety and attentiveness are paramount. Valet Drivers at SP+ are entrusted with the responsibility of inspecting vehicles upon receipt, adhering strictly to all traffic laws, and promoting a positive experience for customers by proactively resolving any concerns. Punctuality, professionalism, and maintaining a complete, clean uniform during shifts are fundamental expectations.

Joining SP+ means becoming part of a forward-thinking company that values diversity, inclusivity, and equal opportunity. We are committed to providing reasonable accommodations to enable individuals with disabilities to perform their job functions effectively. In addition, our use of advanced automated employment decision tools emphasizes our data-driven approach to hiring while ensuring fairness and transparency.

If you are motivated to succeed, enjoy driving, and have excellent customer service skills, we encourage you to apply for this rewarding role. At SP+, every day offers an opportunity to contribute to a company that is transforming an everyday necessity into a seamless, valuable experience for millions. We offer an environment where growth is encouraged, and your contributions are recognized and appreciated. Become part of our team and help us shape the future of parking and urban mobility.

Job Requirements

  • valid state driver's license
  • current address
  • acceptable driving record
  • ability to safely drive a vehicle with a manual transmission is a plus
  • availability to work special shifts if needed
  • proof of legal eligibility to work in the U.S.
  • ability to provide accurate information and respond professionally to customer problems
  • ability to read, write, and perform basic math with US currency
  • ability to follow instructions and adapt to changes
  • ability to stand, walk, sit occasionally, climb or balance
  • ability to occasionally lift or move up to 25 pounds

Job Qualifications

  • a valid state driver's license, current address, and acceptable driving record
  • ability to safely drive a vehicle with a manual transmission (stick shift) is a plus
  • availability to work special shifts if needed (2nd, 3rd shift and/or weekends)
  • proof of eligibility to work legally in the U.S. (must provide valid documentation if hired)
  • ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints
  • ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos
  • ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently, finding new ways to solve problems that may arise, and communicating proactively with clients
  • inspect every vehicle before safely parking it, noting all findings
  • explain valet rates to customers
  • observe traffic laws and safe driving practices
  • report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • know the area's major streets, landmarks, and freeways to ensure customers have a seamless transportation experience
  • come to work in your clean uniform every scheduled shift, on time, and ready to work
  • remain in complete uniform for the entirety of your shift
  • assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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