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Job Overview
Employment Type
Temporary
Hourly
Compensation
Hourly
Range $15.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
Telemedicine benefits
401k retirement savings plan
Job Description
Towne Park is a leading hospitality services company committed to delivering exceptional experiences to millions of patients, visitors, and guests every day. With a focus on creating smiles through compassionate and friendly service, Towne Park emphasizes the importance of making a positive impact in the lives of every individual they serve. The company operates in various environments such as healthcare facilities, hotels, and event venues, providing premium parking and hospitality services that ease the experiences of guests and clients alike. Towne Park fosters a work culture grounded in teamwork, respect, and service excellence, offering employees a rewarding and fulfilling career... Show More
Job Requirements
- High school diploma or GED
- Valid driver's license for the state of employment or commutable distance
- One month of related experience or equivalent education and experience
- Knowledge of customer and personal service principles
- Ability to read, write and comprehend simple English instructions
- Ability to present information clearly in small groups
- Basic math skills including money handling
- Ability to understand time systems and rates
- Physical ability to perform lifting and outdoor work
- Availability for evening shifts and weekends
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver's license for the state of employment or within a commutable distance
- One month related experience or equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English
- Ability to comprehend and write simple instructions, correspondence and memos
- Ability to present information effectively in one-on-one and small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication and division with units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Ability to perform parallel parking
Job Duties
- Maintain pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet using guest last names
- Use salutation of the day and welcome guests
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate approved locations
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks after receiving vehicle keys
- Collect claim checks from guests before issuing keys
- Complete and maintain all ticket information including key tag, guest folio, vehicle location, damage survey and claim check receipt
- Calculate and collect revenue for vehicles when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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