Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off

Job Description

SP Plus, a Metropolis company, is a leading artificial intelligence company transforming the parking experience. Founded with a vision to integrate cutting-edge computer vision technology into everyday mobility, SP Plus enables customers to enjoy checkout-free parking. By eliminating the need for tickets, machines, apps, or credit cards, the company offers a seamless "drive in and drive out" parking experience, redefining convenience and efficiency in urban mobility.

As the largest parking network in America, SP Plus boasts over 23,000 dedicated employees who power mobility services at more than 4,000 locations across North America and Europe. This expansive network not only demonstrates the company’s scale but also its commitment to making parking simpler, safer, and more accessible for millions of drivers every day. With a focus on innovation, SP Plus is reshaping industries by integrating artificial intelligence into real-world applications, ensuring that mobility is effortless and time-saving.

The role of a Valet Driver at SP Plus is an integral part of this innovative vision. Valet drivers at SP Plus serve as the frontline ambassadors of the company’s commitment to exceptional customer service and operational excellence. The position requires individuals who are safe, dependable drivers with friendly attitudes, eager to engage with customers and provide a memorable parking experience. This role is designed not only as a job but also as a potential career pathway within the company, supported by a strong team environment that values ingenuity, diversity, and integrity.

Valet drivers are responsible for the safe and efficient handling of vehicles, ensuring customers feel confident and valued from the moment they arrive until they drive away. This includes inspecting vehicles for any pre-existing damage, accurately communicating valet rates, and adhering strictly to traffic laws and safety practices. The job involves proactive problem-solving and clear communication to resolve client requests and concerns swiftly. Valet drivers are expected to maintain a professional appearance and attitude, contributing to a welcoming atmosphere consistent with the company’s high standards.

This position offers a competitive hourly wage ranging from $16.00 to $18.00, inclusive of tips, reflecting the importance of the role in the overall customer experience. In addition to compensation, SP Plus provides a comprehensive benefits package that includes medical, dental, and vision insurance, flexible spending accounts, long and short-term disability coverage, life insurance, accident insurance, a 401k retirement plan, and paid time off. Eligible employees can enjoy these benefits, which support their well-being and financial security.

SP Plus is committed to equal opportunity employment, actively fostering a diverse and inclusive workplace free from discrimination and harassment. This dedication aligns with the company’s broader mission to ensure fairness and respect for all employees, regardless of race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability, or any other protected classification.

Located in Chicago, Illinois, this valet driver position provides an excellent opportunity for motivated individuals who want to contribute to a pioneering company in the artificial intelligence and mobility space. SP Plus supports its employees with training, career growth opportunities, and a positive work environment that embraces change and celebrates success. Join SP Plus and help pave the way to a future where everyday experiences become remarkable through innovation and exceptional service.

Job Requirements

  • A valid state driver’s license
  • Current address
  • Acceptable driving record
  • Ability to provide accurate information to customers and co-workers
  • Ability to read, write, add, and subtract US currency
  • Ability to follow written and verbal instructions
  • Proof of eligibility to work legally in the U.S.
  • Availability to work special shifts including 2nd, 3rd shift and/or weekends
  • Ability to adapt calmly to changes, delays, and unexpected events
  • Ability to safely drive a vehicle with a manual transmission is a plus

Job Qualifications

  • A valid state driver’s license
  • Current address
  • Acceptable driving record
  • Ability to safely drive a vehicle with a manual transmission is a plus
  • Availability to work special shifts if needed including 2nd, 3rd shift and/or weekends
  • Proof of eligibility to work legally in the U.S.
  • Ability to provide accurate information and respond professionally to customer problems or complaints
  • Ability to read, write, add, and subtract US currency
  • Ability to comprehend instructions, short emails, and memos
  • Ability to follow written and verbal instructions
  • Ability to calmly adapt to changes, delays, and unexpected events while working

Job Duties

  • Deliver on our promise by ensuring every moment matters for our clients through resolving client requests and concerns efficiently
  • Find new ways to solve problems that may arise
  • Communicate proactively with clients
  • Inspect every vehicle before safely parking it
  • Note all vehicle findings
  • Explain valet rates to customers
  • Observe traffic laws and safe driving practices
  • Report all accidents, safety hazards, unusual occurrences, and policy violations to management
  • Know the area’s major streets, landmarks, and freeways
  • Come to work in your clean uniform every scheduled shift, on time, and ready to work
  • Remain in complete uniform for the entirety of your shift
  • Assist management with additional duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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