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VALET COORDINATOR

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Complimentary employee meal
complimentary parking
hotel discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid vacation
Paid sick leave
401k with Matching
Employee stock purchase plan
Educational Reimbursement

Job Description

Park Hyatt Aviara is one of San Diego's premier destination locations, a distinguished AAA Five-Diamond luxury resort situated in Carlsbad, California. This resort is renowned for its sophisticated and approachable luxury, accentuated by its stunning recently renovated architecture, offering a blend of modern elegance and natural charm. The property rests on 200 lush acres of natural beauty, providing guests with an immersive experience of recreation and relaxation. The resort features an exquisite spa and an 18-hole golf course designed by legendary Arnold Palmer, solidifying its status as a world-class getaway. Park Hyatt Aviara is dedicated to creating memorable experiences for guests who seek both comfort and exclusivity in a serene environment. The resort cultivates a welcoming atmosphere where distinctive character and high-end amenities meet the breathtaking Southern California landscape.

The role of Valet Coordinator at Park Hyatt Aviara is an exciting opportunity for individuals passionate about delivering exceptional customer service in a luxury hotel setting. Valet Coordinators serve as both the first and final point of contact during a guest's valet service experience. This role is crucial in ensuring the smooth operation of all vehicle services, handling payment processing for goods and services, including room charges, credit card transactions, and cash payments. As a representative of the Hyatt brand, Valet Coordinators embody the values of attentive service and strive to provide impactful and meaningful experiences for each guest. This position requires a professional demeanor, strong communication skills, and the ability to work efficiently in a fast-paced environment. The hourly wage for this position is $21.00, reflecting the level of professionalism and expertise expected. Employment with Park Hyatt Aviara comes with access to a competitive benefits package that supports the well-being and growth of its associates. These benefits include complimentary employee meals and parking, hotel discounts worldwide at Hyatt properties, comprehensive medical, dental, and vision insurance, life insurance, paid holidays, vacation and sick leave, a 401K plan with matching contributions, an employee stock purchase plan, educational reimbursement, and more. Valet Coordinators play a vital role in upholding Hyatt's commitment to excellence by ensuring customer satisfaction from the moment guests arrive until their departure. This role is ideal for those who thrive in luxury hospitality, enjoy problem-solving, and have a genuine passion for guest services.

Job Requirements

  • high school diploma or equivalent
  • previous experience in hospitality or customer service preferred
  • strong communication skills
  • ability to handle payment processing accurately
  • professional appearance
  • excellent interpersonal skills
  • able to stand for extended periods
  • flexible availability including weekends and holidays
  • reliable and punctual

Job Qualifications

  • previous experience in a luxury resort preferred
  • must possess a professional presentation
  • outstanding guest services skills
  • sophisticated verbal and written communication skills
  • strong interpersonal and problem-solving abilities
  • highly responsible and reliable
  • ability to work well under pressure in a fast-paced environment
  • must be able to work a flexible schedule including weekends and holidays
  • ability to stand for long periods of time

Job Duties

  • process forms of payment for goods and services including room charges, credit card and cash
  • act as the first and final point of contact for valet service experience
  • ensure guest satisfaction through attentive and professional service
  • coordinate and communicate with the valet team to manage vehicle arrival and departure
  • maintain organization and accuracy in transaction processing
  • handle guest inquiries and provide assistance related to valet services
  • adhere to Hyatt standards and policies in all valet operations

Job Criteria

Experience

Mid Level (3-7 years)


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