Valet - Audi Brookline

Asbury Automotive Group is a leading automotive retailer known for its innovative approach and customer-first philosophy. Operating numerous dealerships across the country, Asbury Automotive Group is committed to redefining the car-buying experience while fostering a supportive and dynamic work environment for its employees. The company emphasizes growth, development, and delivering exceptional customer service at every interaction, making it a trusted name in the automotive industry. As a part of this esteemed organization, team members receive comprehensive support through various benefits, training programs, and career advancement opportunities that contribute to personal and professional success.

The role of Valet/Porter at Asbury Automotive Group is integral to maintaining the high standards of customer service and operational efficiency within the dealership. This position offers a unique opportunity to engage with customers directly, serving as the first point of contact for service customers and ensuring a welcoming and professional environment. Valet/Porters are responsible for safely and efficiently managing customer vehicles, supporting service advisors, and maintaining the organization of the service drive. This role is not only about operational tasks but also about building relationships, demonstrating reliability, and promoting team collaboration across departments. The position is hourly and offers a competitive wage range of $19 to $20 per hour, with final compensation based on experience and qualifications. Candidates who thrive in energetic, team-oriented environments and have a passion for automotive service and customer relations will find this role rewarding and impactful.

Essentially, the Valet/Porter acts as a vital liaison between the customer and the dealership's service team, ensuring that each customer interaction is handled with care and professionalism. Duties include greeting customers promptly, assisting with vehicle check-in, moving vehicles safely within the dealership premises, and adhering to strict key control policies. Moreover, the individual supports dealership operations by collaborating with various departments to facilitate smooth vehicle deliveries and uphold the Customer Satisfaction Index (CSI). The position requires physical stamina to work outdoors and on feet for extended periods, emphasizing safety and attention to detail. Asbury Automotive Group also prioritizes employee development, offering ongoing training and career path tools to help team members progress within the company. This role not only demands technical abilities but also strong interpersonal skills, a proactive attitude, and a commitment to excellence in customer service.