Valet Attendants-(Lehigh Valley Dunmore)

Towne Park is a recognized leader in parking management and hospitality services in the United States. The company specializes in providing parking solutions with an emphasis on customer convenience, safety, and exceptional service. Towne Park partners with hotels, airports, retail locations, convention centers, and other venues to offer professional parking services that enhance the guest experience. Known for its commitment to quality and guest satisfaction, Towne Park places a strong focus on training its associates to ensure every interaction is courteous, efficient, and reflects the company’s high standards. The work environment is dynamic and fast-paced, requiring associates to perform physically demanding tasks while maintaining a professional and friendly demeanor at all times.

The Guest Service Associate role at Towne Park is an essential position dedicated to delivering exceptional hospitality and customer service to guests. This role involves a range of responsibilities including parking and retrieving vehicles safely and promptly, assisting guests with luggage handling, and providing helpful information about the location and surrounding amenities. The associate acts as the first point of contact for guests, setting the tone for their experience through warm greetings, attentive service, and clear communication. This position is well suited for individuals who enjoy working in a customer-focused environment and who thrive on interacting with people while performing physical tasks.

Shift hours for the Guest Service Associate are typically scheduled between 7 am to 5 pm from Monday through Friday, offering a predictable weekday work schedule. Compensation for this role is competitive with a base hourly wage ranging from $15 to $17 depending on experience, skills, and location. Towne Park provides benefits to eligible employees, including accident insurance, critical illness coverage, hospital indemnity insurance, telemedicine services, and a 401k retirement savings plan. Seasonal and temporary workers, however, are not eligible for these benefits.

This job requires a dependable individual with a valid driver’s license, strong communication skills, and the physical ability to manage luggage and operate vehicles with care and precision. The role demands attentiveness to detail when managing parking tickets, coordinating vehicle retrieval, and maintaining guest satisfaction. A typical day involves assisting guests with directions, handling guest inquiries, and supporting various operational functions related to parking and hospitality. Towne Park values employees who exhibit a professional approach, can handle multiple responsibilities efficiently, and contribute to a smooth and welcoming environment for guests. Joining Towne Park as a Guest Service Associate provides an opportunity to be part of a respected company in the parking and hospitality industry while developing valuable customer service and operational skills.