Valet Attendant/Part-Time - Sonesta LAX

We are a prestigious hotel committed to delivering exceptional guest experiences through superior hospitality and outstanding services. Our establishment prides itself on maintaining a high standard of professionalism and care, ensuring that every guest feels valued and welcomed from the moment they arrive. As a well-established operator in the luxury hospitality industry, our hotel offers a blend of comfort, elegance, and personalized service, catering to discerning clientele seeking excellence in all aspects of their stay.

The role of Valet/Guest Service Associate is at the heart of our commitment to aggressive hospitality — a unique approach that combines promptness, professionalism, and a genuine enthusiasm for delivering memorable guest experiences. This position requires individuals who are not only passionate about customer service but also energetic and adaptable to a dynamic work environment. Valet/Guest Service Associates are the first point of contact for guests and are responsible for greeting arriving and departing guests with cheerfulness and efficiency, making every interaction a positive reflection of our hotel’s values.

This role goes beyond simply parking and retrieving vehicles; it is about creating a lasting impression through attentive service, friendly demeanor, and proactive engagement with guests. Associates must be ready to provide guests with helpful information and directions, all while maintaining a polished and professional appearance that adheres to our strict uniform standards. Flexibility is essential, as the position demands willingness to work varied schedules, including outdoor duties that expose staff to different weather conditions and environmental factors such as vehicle exhaust fumes.

Our ideal candidate possesses at least a year of customer service experience, demonstrating strong communication skills and an upbeat attitude. Enjoying outdoor work and having the physical capability to perform the duties associated with valet services are important attributes. The role requires quick responsiveness, evident in our commitment to greeting guests within 30 seconds and operating with a smooth, friendly, and fun approach. Being vigilant about vehicle safety and key security is paramount, as is following all safety and operational standards mandated by AAA Parking.

Overall, this is an exciting opportunity for service-oriented individuals who thrive in fast-paced and guest-centered environments. Those who join our team will represent the face of our hotel and contribute significantly to the overall guest experience by delivering fast, fun, and friendly service through every interaction. Your role as a Valet/Guest Service Associate is not only pivotal in supporting our guests’ seamless arrivals and departures but also in extending the warm hospitality that defines our brand.