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Valet Attendant/Part-Time - Hilton La Jolla

Job Overview

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Compensation

Hourly
Exact $17.75
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Work Schedule

Flexible
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Benefits

flexible schedule
Training opportunities
uniform provided
Professional Development
team environment

Job Description

Our company specializes in providing exceptional hospitality services at prestigious hotels. Known for our commitment to delivering an outstanding guest experience, we pride ourselves on offering a warm, professional, and efficient environment for hotel visitors. Our focus is not only on the physical aspects of guest vehicle management but also on ensuring every interaction reflects our core value of 'Aggressive Hospitality.' This means being proactive, enthusiastic, and dedicated to exceeding guest expectations at every encounter. We operate within luxurious hotels where the standard of service is paramount. Our team members are ambassadors of the brand, representing the hotel and our service philosophy through their behavior and professionalism.

The role of Valet and Guest Service Associate is an essential position within our hospitality team. This position is ideal for energetic individuals who enjoy engaging with guests and take pride in delivering fast, friendly, and efficient service. The Valet and Guest Service Associate's primary responsibility is to greet guests promptly and professionally, assist with vehicle parking and retrieval, and ensure an overall smooth and memorable valet experience. This role requires a strong customer service orientation, the ability to work outdoors regardless of weather conditions, and a commitment to maintaining a positive and professional demeanor at all times.

A successful candidate will be a quick thinker with exceptional communication skills, able to manage multiple tasks simultaneously while maintaining composure and professionalism. You will be expected to acknowledge guests within 30 seconds of arrival, provide friendly directions and information, and adhere strictly to safety and operational standards, including key security and AAA parking appearance guidelines. Your ability to deliver 'Aggressive Hospitality' will help create a welcoming atmosphere and encourage guests to return. This position offers a flexible schedule to accommodate the dynamic needs of the hospitality industry. If you are passionate about guest service, enjoy working in a fast-paced environment, and want to be part of a team that values excellence and enthusiasm, this is an excellent opportunity for you.

Job Requirements

  • At least one year of customer service experience
  • willingness to work a flexible schedule
  • ability to interact professionally with guests and co-workers
  • physical ability to work outdoors and perform tasks related to parking and retrieving vehicles
  • adherence to company policies and standards
  • valid driver’s license

Job Qualifications

  • At least one year of customer service experience
  • exceptional communication skills
  • ability to work outdoors in various weather conditions
  • positive and upbeat attitude
  • ability to follow operational and safety procedures
  • team player with professional appearance and demeanor

Job Duties

  • Acknowledge and greet guests within 30 seconds
  • provide professional, fast, fun, and friendly service
  • park and retrieve vehicles
  • maintain pleasant, friendly and professional demeanor with guests, hotel staff and co-workers
  • practice AAA basics
  • immediately secure all keys
  • adhere to all AAA Parking uniform and appearance standards
  • ensure all guest's valet experiences are memorable and unique
  • run fast to retrieve cars
  • drive slow when presenting cars

Job Criteria

Experience

Mid Level (3-7 years)


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