Valet Attendant/Bell Luggage Attendant

Sonesta International Hotels is the 8th largest hotel company in the United States, showcasing remarkable growth in the hospitality industry. With a diverse portfolio that includes full-service and focused hotels, Sonesta operates more than 1000 properties across eight countries, making it a distinguished leader in the global hospitality sector. Sonesta offers a broad range of lodging experiences, from luxury full-service hotels to select-service properties in major cities, catering to the needs of business and leisure travelers alike. This dynamic environment fosters a workplace where service passion and commitment to guest satisfaction are paramount. The company fosters a culture where loyalty is driven by purpose, and guest experiences are crafted to foster genuine connections.

At Sonesta, the human side of hospitality is at the core of its service philosophy. The company’s mission revolves around delivering exceptional quality, value, and hospitality to every guest at every stay, emphasizing the importance of personalized service and attention to detail. Joining Sonesta means becoming part of a thriving team focused on making every guest's experience seamless and memorable.

The current opportunity is for a Valet position that plays an essential role in ensuring guests receive timely and professional vehicle service along with assistance in transporting luggage safely. As a Valet at Sonesta International Hotels, you will be the first and last point of contact for many guests, embodying the company’s commitment to excellence. Your responsibilities will include promptly responding to guest requests for car service while ensuring the safe operation of vehicles according to state laws. You will assist guests with their luggage during arrivals and departures, providing courteous and efficient support. Moreover, you will act as an ambassador for the hotel, promoting hotel facilities, outlets, and local attractions to enhance the guest experience.

The role requires a high level of mobility and physical stamina, as you will be lifting, carrying, or pushing items weighing up to 100 pounds and moving throughout public areas of the hotel, including corridors, bell desks, entrances, and guest rooms. Strong communication skills are essential, as you will frequently interact with guests, clients, and colleagues to ensure that their needs are met promptly and with a positive attitude. You will also be responsible for performing daily inspections of vehicles, maintaining cleanliness, and addressing any issues or complaints efficiently and thoughtfully, while collaborating with other hotel departments to foster teamwork and maintain high service standards.

In addition to these primary duties, you may be tasked with supporting other hotel services such as accepting and securing dry cleaning, delivering clean laundry or guest messages, and responding to special guest requests. This role requires a flexible schedule, with potential work during nights, weekends, and holidays, reflecting the hospitality industry’s commitment to guest satisfaction around the clock.

Sonesta International Hotels values its employees and provides a range of comprehensive benefits designed to promote the health, financial security, and overall well-being of its workforce. Employees enjoy benefits such as medical, dental, and vision insurance, health savings accounts with company match, 401(k) retirement plans, paid vacation and sick days, educational assistance, and various employee perks including hotel discounts. The company is an equal opportunity employer, dedicated to creating an inclusive work environment where all qualified applicants receive fair consideration regardless of race, religion, gender identity, or other protected status.

Joining Sonesta as a Valet means being part of a globally recognized hospitality company that prioritizes service with passion and meaningful connections. This position offers an excellent opportunity to contribute to a team that thrives together by delivering exceptional guest experiences in a supportive and dynamic environment.