Valet Attendant - Winston Salem, NC

Parking Management Company (PMC) is a nationally recognized leader in hospitality-focused parking services, headquartered in Nashville, Tennessee. PMC specializes in delivering a comprehensive range of parking management solutions including valet and self-parking services, shuttle operations, event parking management, and porter/bell assistance. Their services span across diverse industries such as hotels, resorts, healthcare facilities, and event venues. With a strong commitment to excellence and a guest-first mindset, PMC enhances the hospitality experience by providing seamless, high-touch service that reflects the values and standards of their partners. The company is well-regarded for its professional approach and dedication to customer satisfaction, making it a trusted name in parking management across the nation.

The role of Hospitality Valet Attendant at PMC involves more than just parking cars — it is about creating a positive and lasting first impression and ensuring that every guest feels welcomed and cared for from arrival to departure. This position is available in full-time and part-time schedules and reports directly to a Guest Service Coordinator or Valet Supervisor within the Valet Parking Operations Department. Valet attendants at PMC earn competitive compensation, with average hourly rates ranging from $13.00 to $20.00 or more, which includes base pay plus tips depending on service performance and customer interactions.

In this role, valet attendants are expected to park and retrieve vehicles safely and efficiently while delivering exceptional customer service. This requires energy, confidence, and meticulous attention to detail, all of which contribute to the overall guest experience. Working as a valet attendant at PMC means being part of a dynamic hospitality environment where professionalism and guest satisfaction are the highest priorities. The job is physically active and requires the ability to work outdoors in varied weather conditions, standing, walking, and lifting up to 50 pounds as necessary.

Beyond vehicle handling, valet attendants serve as ambassadors of the company, handling guest interactions with warmth, professionalism, and a helpful attitude. They are responsible for conducting vehicle damage inspections with documentation, managing traffic flow, adhering to safety protocols, and maintaining a clean and organized valet area. Attendance, punctuality, professional appearance, and adherence to company policies are key to success in this role. The position requires a valid driver’s license with a clean driving record and reliable transportation. Candidates must also pass a background check.

PMC offers a supportive work environment with opportunities for personal and professional growth. The company encourages employee development through training programs and leadership initiatives. Employees also benefit from a robust package of insurance plans, 401K retirement options, supplemental insurance, paid time off, tuition assistance, and various other perks. PMC values pay transparency, equity, and compliance with all applicable employment and wage laws, ensuring a fair and respectful workplace.

This role is ideal for individuals who enjoy working in a fast-paced, guest-oriented setting and who take pride in delivering outstanding service. It provides meaningful work experience in the hospitality industry and the potential for earning attractive tips alongside competitive wages. PMC is an equal opportunity employer committed to diversity and inclusivity, and strives to accommodate individuals with disabilities according to ADA guidelines. Overall, the Hospitality Valet Attendant position at PMC is a vital role that directly influences guest satisfaction and the company’s reputation for excellence in hospitality parking management.