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Parking Management Services logo

Valet Attendant - Wilmington, NC

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $13.00 - $20.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
Paid training
Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader in the hospitality-focused parking services industry, headquartered in Nashville, Tennessee. PMC has established itself as a premier service provider by delivering valet and self-parking management, shuttle services, event parking, and porter/bell services across diverse sectors such as hotels, resorts, healthcare facilities, and event venues. The company is deeply committed to excellence and upholds a guest-first philosophy, positioning itself as an extension of the hospitality experience. PMC prides itself on offering seamless, high-touch service that enhances the guest experience, ensuring partners receive consistent and exceptional operational support.

As a Valet Atte... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • Customer service attitude and a willing, helpful demeanor is mandatory
  • A valid driver’s license and reliable transportation
  • Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
  • Pass and maintain a clean background check
  • Ability to stand, walk, and lift up to 50 lbs for extended periods
  • Flexibility to work nights, weekends, and holidays
  • Maintain professional appearance and grooming standards
  • Follow company policies and procedures
  • Adhere to safety protocols
  • Timely attendance and punctuality

Job Qualifications

  • High school diploma or general education degree (GED)
  • Customer service experience preferred
  • Customer service attitude and a willing, helpful demeanor is mandatory
  • A valid driver’s license and reliable transportation
  • Maintain an acceptable motor vehicle record with no more than three moving violations within a three-year period
  • Pass and maintain a clean background check
  • Provide exceptional guest service through professional communication and active listening
  • Ability to adapt to changing work environments and manage competing demands effectively
  • Demonstrate dependability by following instructions and maintaining work schedules
  • Ability to stand, walk, and lift up to 50 lbs for extended periods
  • Flexibility to work nights, weekends, and holidays
  • Maintain professional appearance and grooming standards

Job Duties

  • Conduct vehicle damage inspections and document parking locations on claim tickets
  • Safely and efficiently park and retrieve guest vehicles while adhering to proper key handling procedures
  • Follow all safety protocols to maintain personal and vehicle security
  • Maintain compliance with attendance and timekeeping policies, including clocking in/out for shifts and breaks and accurately reporting tips
  • Keep valet areas clean, organized, and presentable always
  • Handle challenging situations with professionalism, resolve problems promptly, and ensure high-quality service
  • Maintain regular attendance, adhere to company policies, and uphold PMC standards for safe and efficient parking operations

Job Criteria

Experience

No experience required


Job Location

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