Valet Attendant - W Los Angeles Beverly Hills $22.50/HR + Tips

Palmdale, CA, USA|Onsite

Job Overview

Employment Type

Temporary

Hourly

Compensation

Hourly

Exact $22.50

Work Schedule

Standard Hours

Benefits

accident insurance

critical illness insurance

Hospital Indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job Description

Towne Park is a well-established company known for delivering exceptional parking and hospitality services across various locations. Recognized for professionalism and commitment to guest satisfaction, Towne Park creates a welcoming environment where guests feel valued and cared for. As a leading provider in the valet and parking management industry, Towne Park continuously emphasizes quality service, safety, and efficiency, making it a preferred employer for individuals who enjoy dynamic roles that involve guest interaction and operational responsibility. The company offers competitive and fair compensation tailored to individual skills, experience, education, and location. The hourly wage for this position starts at $22.50 with additional tips and includes a $1 shift differential for overnight shifts. Work schedules encompass all days of the week, from Monday through Sunday, accommodating operational needs and ensuring seamless service coverage. Benefits encompass a range of insurance options, including accident, critical illness, hospital indemnity, and telemedicine, alongside access to a 401k retirement savings plan. Eligibility for these benefits varies depending on employment classification, tenure, and hours worked, accommodating various employment types except for seasonal and temporary roles.

The Guest Service Associate role at Towne Park is a vital position offering direct interaction with guests, responsible for parking and retrieving vehicles, assisting with luggage, and providing detailed information to guests to enhance their experience. This position demands attention to safety and professionalism in handling vehicles and guest inquiries, reflecting the company’s commitment to its guests. Associates deliver excellent hospitality with a friendly demeanor, ensuring every guest interaction is memorable. Customer service is paramount, with associates greeting guests promptly, assisting with luggage, offering directions, and managing parking procedures with accuracy and courtesy. The role involves physical demands such as lifting, standing for extended periods, and working outdoors in varying weather conditions. Candidates should have a valid driver’s license, basic educational qualifications, and the physical capability to perform the job’s demands safely and effectively. Prior experience in customer service or related fields is preferred but not mandatory, as Towne Park provides necessary training. This position suits individuals who thrive in active environments and who take pride in delivering superior guest experiences while adhering to safety protocols. In summary, joining Towne Park as a Guest Service Associate offers a rewarding opportunity to be part of a trusted company with a positive work culture, competitive pay, and benefits that support employee well-being and career growth.

Job Requirements

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
One (1) month related experience and/or training
OR equivalent combination of education and experience
Ability to read and write standard English language
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Qualifications

High school diploma or general education degree (GED)
Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable)
One (1) month related experience and/or training
OR equivalent combination of education and experience
Knowledge of principles and processes for providing customer and personal services
Ability to read and write standard English language
Ability to read and comprehend simple instructions, short correspondence and memos
Ability to write simple correspondence
Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
ability to perform these operations using units of American money
Ability to understand 24 hour and military time systems
Ability to understand rates applicable to time passed
Ability to operate a manual transmission is highly desirable
Perform parallel parking

Job Duties

Maintain pleasant, friendly and professional demeanor with all guests, co-workers, and clients
Acknowledge and greet guests within five feet with a professional and friendly demeanor
Use guest last names during interactions
Use salutation of the day and welcome guests to the location
Practice proper Towne Park phone etiquette
Park and retrieve vehicles while driving slowly and cautiously
Assist guests with bell services and luggage storage as needed
Open all vehicle and hotel doors for guests
Assist guests with directions, taxis, reservations and other inquiries
Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
Deliver messages, items and/or guest amenities as requested
Shuttle guests to appropriate places approved by the location
Explain parking rates and retrieval procedures to guests upon arrival
Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
Complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt for all vehicles taken into the valet system
Calculate and collect revenue for vehicles when needed