Valet Attendant – Torrance Marriott $17/HR + Tips

Towne Park is a distinguished hospitality services company dedicated to delivering exceptional experiences and creating smiles through compassionate and professional service. With a strong commitment to positively impacting the millions of patients, visitors, guests, and clients they serve, Towne Park stands out as a leader in the hospitality industry. This company crafts memorable experiences that ease anxiety and brighten days, whether by assisting patients and their families, welcoming guests in a new city, or supporting colleagues. Towne Park fosters a culture of warmth, professionalism, and genuine care, making it a rewarding workplace where employees can truly make a difference every day.

The role of Guest Service Associate at Towne Park is an integral part of their mission. This position involves delivering exceptional hospitality services to guests with attentiveness, friendliness, and efficiency. The Guest Service Associate plays a critical role in parking and retrieving guest vehicles safely and promptly, assisting guests with their luggage, and ensuring a seamless and welcoming experience during their arrival and departure. This role requires a professional, courteous demeanor, excellent communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Compensation for this position is competitive, with an hourly base pay starting at $17 plus tips, reflecting Towne Park's commitment to fair and commensurate pay based on skills, experience, education, and location. The work schedule covers Monday through Sunday, offering opportunities for consistent employment within an engaging work environment.

Employees at Towne Park have access to valuable benefits, including eligibility for accident insurance, critical illness insurance, hospital indemnity insurance, telemedicine, and participation in the company’s 401k retirement savings plan. Benefits depend on job classification, length of employment, and hours worked, with seasonal and temporary roles generally excluded from these offerings.

In this role, the Guest Service Associate maintains a pleasant, friendly, and professional demeanor, greeting guests warmly and using their last names to personalize interactions. They must follow Towne Park’s phone etiquette, monitor designated areas when not performing tasks, and provide assistance by opening vehicle and hotel doors. Responsibilities also include helping guests with directions, taxis, reservations, facility amenities, and delivering messages or guest items as needed. Parking duties are performed with utmost caution to ensure safety.

An important part of the job involves issuing claim checks in exchange for vehicle keys, accurately completing ticket information, and managing revenue calculations related to parking. Guest Service Associates are essential in communicating parking rates and retrieval procedures, which contributes significantly to operational efficiency.

Towne Park values its employees’ abilities to effectively present information, comprehend instructions, and perform necessary calculations relating to currency and time. Manual transmission operation and parallel parking skills are highly desirable for this role. Physical demands include extended periods of standing or sitting, handling objects, balancing, stooping, kneeling, and lifting weights up to 100 pounds occasionally. Given the nature of the work, employees will often work outdoors and may be exposed to varying weather conditions.

This position is an excellent opportunity for individuals seeking to build a career in hospitality services, embrace customer-focused duties, and contribute positively to a respected company known for its dedication to quality service and its community of guests and employees. Towne Park provides a professional yet supportive work environment where those who are reliable, courteous, and driven can thrive and make a meaningful impact daily.