Valet Attendant –The Clancy $19.50/HR + Tips

Towne Park is a leading provider of innovative valet parking and related services dedicated to delivering seamless parking experiences to its clients and their guests. Operating across various markets, Towne Park prides itself on its commitment to excellence, safety, and customer satisfaction. The company offers a supportive work environment where employees are empowered to grow professionally while contributing to the success of a respected industry leader. Known for combining technology with personalized service, Towne Park ensures that its parking and valet services are executed with the highest standards of professionalism and efficiency. With a focus on fostering a friendly and inclusive culture, Towne Park values its team members and provides competitive compensation and benefits to attract and retain top talent. The company’s standards include adhering to safety guidelines and providing exceptional hospitality to guests in diverse settings including hotels, restaurants, airports, and event venues.

The Guest Service Associate position at Towne Park is integral in upholding the company’s reputation for delivering exceptional service. This role focuses on providing attentive and friendly hospitality to guests by efficiently parking and retrieving vehicles while ensuring safety protocols are strictly followed. The Guest Service Associate assists guests with luggage handling, directions, and other service needs ensuring a positive and memorable experience from arrival through departure. This full-time hourly position offers a competitive base pay starting at $19.50 per hour plus tips and includes a $2.21 shift differential for overnight shifts. The work schedule spans Monday through Sunday, requiring flexibility and dedication.

In this role, associates are expected to maintain a professional and pleasant demeanor, greet guests courteously within close proximity, and use respectful communication techniques such as addressing guests by their last names. The associate takes responsibility for conveying parking rates and retrieval procedures clearly, managing claim checks, and accurately recording vehicle information including damage surveys and key tags. They also provide additional assistance by answering questions about local amenities, shuttle services, and other guest requests. Towne Park equips its associates with the tools to ensure smooth operations, and associates contribute to a safe and organized parking environment by parking and retrieving vehicles carefully and assisting with bell services and luggage storage.

Working conditions for the Guest Service Associate include primarily outdoor duties with potential exposure to varying weather conditions, requiring physical stamina to occasionally lift heavy items up to 100 pounds and to stand or walk extensively. The role demands a valid driver’s license and basic knowledge of vehicle operations including manual transmissions and parking maneuvers. Towne Park supports its employees through benefits such as accident insurance, critical illness insurance, hospital indemnity plans, telemedicine access, and a 401k retirement savings plan, which are available based on employment eligibility. This position offers an excellent opportunity for individuals seeking a dynamic, guest-facing role within a reputable company that values safety, service, and professional growth.